Job Abstract

Sr. Manager, Risk Guide - Emerging Payments (ESR)

The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Tech, Digital, Brand, Enterprise Supplier Management, Capital One Ventures, External Affairs, Capital One Software (COS) and Enterprise ML. We are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business. 

As a Risk Guide supporting Emerging Payments, you will partner with colleagues across Emerging Payment product, design and tech to deliver results that have a direct impact on customer experience and implement risk solutions to ensure Capital One’s continued stability and success. You should consider this role if you’re someone who enjoys wearing multiple hats and working with a variety of teams and risk advisors across the enterprise. This role operates within a dynamic environment with changing conditions and a core component of success is building relationships and influencing decision makers with grounded information. In this role you’ll need to manage multiple deliverables at the same time while maintaining a high level of attention to detail and clear communication.

Responsibilities:

• Partner with the Emerging Payments team in the development and execution of the Emerging Payments risk office vision and deliver on enterprise and team objectives.

• Partner with the Emerging Payments Risk team and the Emerging Payments Product and Tech team to deliver on the identification and development of risks, issues, and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure.

• Develop and help to deliver senior level risk management reporting and communications

• Collaborate effectively with colleagues, stakeholders, and leaders across multiple organizations to achieve strategic objectives 

• Coordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups

• Continuously look for ways to improve and innovate in our approach to risk management.

• Establish and maintain relationships with Enterprise Services process owners, process managers, and vertical risk advisors

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Basic Qualifications:

• Bachelor Degree or Military Experience

• At least 5 years of experience in Risk Management, Product Management, Process Management, Project Management or Cloud Risk Management

• At least 5 years of Compliance, Legal, Regulatory or Operations experience

• At least 2 years of experience in Technology or Cybersecurity
  

Preferred Qualifications:

• Masters Degree or military experience

• 5+ years of Project Management experience leading cross functional projects and programs in Risk

• 5+ years of experience supporting, partnering and interacting with internal business clients

• 5+ years of Risk Management experience (Financial Services, Payments, Technology, Digital, Audit, Compliance)

• Professional certifications within risk management or assurance (Certified Risk Management Professional, Certified Internal Auditor). 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).