Airbus Americas Customer Services is looking for an Embodiment Operations Manager to join the Major Repairs Customer Services Team based in Herndon, VA. Meet the Team:The Major Repairs team provides end to end support for developing, repairing and modifying aircraft around the world. The team coordinates and implements bespoke repair solutions to meet the customer’s specific requirements, while ensuring a positive customer relationship. As the Embodiment Operations Manager in Virginia, you will ... more details
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com
- Notice: Know Your Rights: Workplace Discrimination is Illegal
- Notice: Pay Transparency Nondiscrimination (English)
- Aviso: Transparencia en el Pago No Discriminacio´n (Spanish)
Job Description:
Airbus Americas Customer Services is looking for an Embodiment Operations Manager to join the Major Repairs Customer Services Team based in Herndon, VA.
Meet the Team:
The Major Repairs team provides end to end support for developing, repairing and modifying aircraft around the world. The team coordinates and implements bespoke repair solutions to meet the customer’s specific requirements, while ensuring a positive customer relationship.
As the Embodiment Operations Manager in Virginia, you will manage and lead complex repair projects and help build customer relationships, with a higher focus on the North American operations, along with some Latin American operations.
Your Challenges:
- This position is a technical project leader, similar to that of a Heavy Maintenance Manager at an airline. It has a unique title when compared to other organizations. You will be talking to the customer and learning what their capabilities are, while working with the internal team at Airbus to decide on a timely solution for them; you are the voice of Airbus and the voice of the customer at the same time.
- You will have a certain level of financial responsibility in this role, too, and you possess the ability to build business cases.
- For the first year, you will be expected onsite 5 days per week to get acclimated to our environment, and after that first year, we will move you to a hybrid situation.
- For the first 6 weeks, you will get hands-on training from the hiring manager, and then you will travel to Toulouse, France, for about a month - maybe a little longer, for additional training
- Other travel in the U.S. is infrequent, but there will be plenty of opportunities for short customer visits - we deal with several airlines, often, and after you are getting more autonomous in your role, you will lead those meetings - usually just two-day trips.
You boarding pass:
Training as an aircraft structural engineer with at least 10 years of experience
Aircraft maintenance operations experience
Demonstrable experience in project management
Knowledge and experience of Part 145 and Airworthiness Regulations are preferred
Experience in communicating with customers, including negotiating sales contracts
Advanced level of English
Education: Bachelor of Science in Aerospace/Mechanical Engineering (or equivalent) required, Master of Science in Engineering or Business Administration preferred
Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Americas Customer Services, Inc.
Employment Type:
US - Direct Hire
Experience Level:
Professional
Remote Type:
On-site
Job Family:
Customer Eng.&Technical Support&Services <JF-CS-PS>
------
Job Posting End Date: 05.17.2024
Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
