We Believe that Outstanding People are the Key to Success!
Dry Development is looking for the RIGHT person to join the team for one of our Clients, a MSP IT Services company.
Here's the information you need to know:
As a Systems Support Specialist you will be an important part of fulfilling the companies' mission by providing technical support to clients, as well as setup, install, and configure computer systems, network equipment, software, and related information technology for businesses.
Dry Development is looking for someone to join our Client's team who is friendly and enthusiastic about IT, has a strong work ethic, and is dedicated to doing a great job serving clients’ IT needs and having fun solving problems.
Technical experience and troubleshooting skills are extremely important, however our client places an even larger emphasis on their Core Values.
- All In - we are dedicated to our job, we take initiative, and we follow through. We are present and on time. We show up engaged and eager to help with a can-do attitude, not complaining.
- Relational - we are friendly, sociable, kind, positive, and respectful. We build rapport and trust with clients.
- Excellence and Efficiency - we balance doing it right and doing it fast. We are not perfectionistic, nor are we cavalier or sloppy.
- Communicative - we don't leave people guessing. We dispel mystery, and we ask, not assume. We are not entitled, and we request, never demand.
- Outcome Focused - we use whatever combination of adherence to Standard Operating Procedures and creative/innovative, out-of-the-box thinking we need, to create the outcomes/solutions we have defined.
Compensation: Non-Exempt employment, depending upon hours, will be in the range of $60K-$75K/annually. Also an incentive Bonus program based on the percentage of billable hours.
Full Benefits, paid holidays, paid vacations, paid sick time, and mileage reimbursement.
- Must love working on a small team of 1-5 people.
- Must love working with customers, and ability to be onsite at customer locations in Los Angeles, Orange County, and the Inland Empire.
- Must possess excellent English oral and written communication skills
- Excellent customer services skills and enjoy interacting with end users
- Outstanding troubleshooting skills, with ability to effectively analyze problems from a broad understanding of networked systems, isolate to hardware or software problem, and follow through to problem resolution
- Excellent attention to details, documentation, record keeping, etc.
- Use good judgment to effectively prioritize work in a fast-paced environment with constantly changing priorities - ability to work on multiple projects concurrently while focusing on high-priority tasks
- Type 40 WPM+
- Must be a team player, and responsible/dependable enough to work independently!
Our team is family, and our roots run deep. At Dry Development, we believe that outstanding people are the key to success, and we've been matching the Right people with the Right opportunities since 2005.
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For a list of opportunities we're working on finding the RIGHT people for, please visit www.DryDev.com/opportunities and since we do not "collect" resumes by leaving up old job postings, nor do we post every position we are recruiting for, be sure to click the "Share Your Information" button if you don't see a position that is of interest to you.
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We provide exceptional recruiting, temporary staffing, and consulting services by treating each person like a person, not a number.
Dry Development and Investment Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
