Job Abstract

The Sales Operations Manager will be responsible for managing the sales operations functions, working closely with the P&L leaders, Sales, Data Analytics, and other key stakeholders to track and drive revenue growth, support sales strategies, develop KPIs and other metrics, lead market analysis and intelligence, and drive operational efficiency

· Manage B&W’s proprietary opportunity tracker (CRM tool) built on Microsoft’s Power Platform to drive pipeline growth

· Create industry analyses to support both Thermal and Clean Energy segments

· Develop targeted account plans to increase aftermarket parts and services bookings

· Support regional sales inititaves and go-to market strategies with quantative and qualitative data

· Lead sales enablement, including sales training, tools and resources.

· Facilitate Strategic Selling sessions on target projects with support of Proposals, Sales, and Business Units

· Develop and maintain sales key performance indicators (KPI’s), including reporting and analytics dashboards

· Collaborate with the sales and product development teams to develop and execute sales strategies.

· Manage the sales operations team, including performance management and development.

· Work closely with other key stakeholders, including Field Sales (domestic and international), Sales Rep Management, Product Line Leaders, Data Analytics, Marketing, Finance and Operations, to ensure alignment and collaboration.

• Bachelor’s degree in Marketing, Business, Economics, or related field, or equivalent experience in lieu of a degree
• 4 years’ experience in business development, sales, sales operations, or marketing, preferrably in the industrial or energy sectors
• 4 years’ experience in strategy
• 4 years’ experience in analytics
• Must be able to work independently and proactively
• Proficient in Microsoft O365, especially PowerBI and Excel
• Networking and relationship building skills
• Experience in being a change-agent with a Process improvement mindset
• Resourcefulness and tenaciousness in pursuit of data accuracy and delivery
• Analytical and critical thinking skills with the ability to both draw conclusions and make recommendations
• Experience developing and maintaining a Customer Relationship Management (CRM) system and tracking KPI’s for performance
• Experience partnering with marketing staff to create effective sales and marketing programs.
• Excellent interpersonal skills and demonstrated ability to inspire a team
• Demonstrated success using multiple sales channels to achieve sales goals
• Excellent verbal and written communication skills
• High level of organizational intelligence