Route Supervisors are responsible for the supervision of a group of drivers to ensure safe services to customers. Route Supervisors assist Route Managers with hiring, training, coaching, performance evaluating/monitoring, and counseling of direct reports with an emphasis on safety, customer service, and productivity. The hours and physical demand may vary by route or area. Responsibilities of Position: Manage the daily activities and performance of route drivers. Train and direct employees to im... more details
Route Supervisors are responsible for the supervision of a group of drivers to ensure safe services to customers. Route Supervisors assist Route Managers with hiring, training, coaching, performance evaluating/monitoring, and counseling of direct reports with an emphasis on safety, customer service, and productivity. The hours and physical demand may vary by route or area.
Responsibilities of Position:
- Manage the daily activities and performance of route drivers.
- Train and direct employees to improve their overall performance.
- Monitor and enforce quality and safety standards and ensure all compliance goals are met or exceeded.
- Run routes as necessary, (absences, vacations, vehicle breakdowns).
- Monitor and track employee attendance and all other required documentation relating to performance management.
- Perform and monitor driver observations and vehicle inspections.
- Plans distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.
- Conduct investigations for accidents, injuries, and property damage claims.
- Conduct employee observations to ensure safety and procedures are being followed.
- Other duties as assigned by management; may fill in during the absence of other supervisors/office employees or drivers.
Skills & Abilities Needed for Position:
- Excellent verbal and written communication skills.
- Computer skills; working knowledge of Windows applications, Microsoft applications.
- Proven customer service skills.
- Knowledge of the area with the ability to read maps.
- Must be able to work independently, make decisions, and resolve problems.
- Must have knowledge of DOT/OSHA regulations.
- Ability to drive a truck with manual transmission.
Additional Working Conditions/Aspects:
- Must have at least a valid Class B CDL
- Must have a valid DOT Medical Card or able to obtain prior to hire
- Must be at least 19 years of age
- No more than 3 moving violations within the last 2 years
- Must not have any DUI's or OVI's within the last 5 years or 2 in the last 10 years
- Possible exposure to high traffic conditions and/or tight driving areas
- Exposure to residential and commercial waste
- Ability to work flexible hours; overtime, weekends, and/or holidays.
- Must be available for 24-hour emergency calls.
- Legally eligible to work in the United States.
- Valid driver’s license (if applicable).
- Must successfully complete pre-employment testing.
- Must be able to read and speak the English language
This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
