Job Abstract

Manager, Compliance Controls Testing

Capital One’s Card Risk organization is responsible for core areas that span Risk Management, Strategy, Operations, Technology, and Analytics.  This organization leads, advises and innovates on top transformational initiatives across the Card business.  Specifically, the Process Excellence Team within Card Risk is leading a multi-year transformational Well Managed journey focusing on Strengthening US Card’s control ecosystem, enabling ownership & accountability through transparency, amplifying simplification & automation, and driving sustainability.

The Card Risk Process Excellence Team is currently hiring for a Manager that will take our Well Managed transformation to the next level by leading a portion of the Card Control Testing program, furthering the top-notch brand that Card Risk has built.  This Manager will be responsible for the ongoing evolution of the controls testing methodology for Card in alignment with the Enterprise Control Standard and the Process Management and Controls Framework, ensuring unassailable and appropriate evaluation of effectiveness of control activities.  As a key member of the Well Managed Program, this role will collaborate with smart and passionate leaders to deliver results that have a direct impact on the company’s bottom line. 

Core capabilities for this foundational role include a strong strategic and tactical mindset with significant risk management and testing expertise, coupled with a balanced approach to driving effectiveness and efficiency to enhance both business and risk management processes and programs.  This role requires the ability to lead teams both directly and indirectly to deliver high-quality value, to exhibit great judgment in solving challenging problems, and to leverage deep subject matter expertise to provide independent evaluation of the health of our control ecosystem.  This role requires a well-rounded and seasoned individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization.  

Successful candidates will demonstrate a proven track record of controls testing performance and oversight, project and program delivery, change resiliency to maintain momentum in a dynamic, fast-paced and complex environment and among competing priorities, and have strong partnership and communication skills to engage and influence critical stakeholders.  This role is ideal for someone with strong leadership skills, who can support transformational change and deliver game-changing value.  The preferred candidate will have experience working in Compliance and/or Risk Management organizations, with a solid understanding of process management frameworks, risk and control methodology and control testing methodology for all types of controls.  

Responsibilities of this role include but are not limited to:

• Serving as a well-rounded people leader for a team of associates in a dynamic environment, ensuring a balance of performance and development

• Management of the testing schedule, including annual development, implementation and maintenance

• Ensuring highest quality and timeliness of our controls tests

• Designing, developing, and continuously evolving the Card controls testing methodology while also autonomously driving the program to evaluate effectiveness of Card controls in adherence with the methodology

• Providing control consultation across Card in BAU spaces (business partners and VRM community)

• Engaging in Card and Divisional activities as warranted to drive career growth and development

• Building relationships and collaborating with key stakeholders, driving cross-functional opportunities to grow brand, processes and an enhanced risk management environment

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 3 years of experience in risk management, control testing or Audit 

• At least 1 year of people management experience

Preferred Qualifications:

• Master's or MBA Degree

• 3+ years of Financial Services industry experience

• 3+ years of regulatory compliance or credit experience

• 3+ years of automated controls testing experience

• 3+ years of people management experience

• 5+ years of experience in risk management, control testing or Audit

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role ishybridmeaning associates typically spend about half their time (2-3 days per week)in-person at one of our offices listed on this job posting.MondaysandFridaysare enterprise- widevirtual work days.Tuesday, Wednesday and Thursdayare in-person days for associates to spend time together working in our beautifully-designed team areas.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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