Job Abstract

Join Our Team as a Customer Service Specialist in Costa Mesa!

Are you passionate about providing exceptional customer service experiences? We're looking for a dedicated individual to join our team in Costa Mesa as a Customer Service Specialist. In this role, you'll have the opportunity to represent our company's values and commitment to excellence while interacting with customers and ensuring their satisfaction.

Perks and Benefits:

• Competitive pay starting at $22 per hour
• Comprehensive benefits package, including health insurance and retirement plans
• Opportunities for growth and advancement within the company

Responsibilities:

• Serve as the first point of contact for customers via email, phone, and chat, providing prompt and professional assistance
• Respond to customer inquiries, concerns, and complaints with empathy and patience, striving to exceed their expectations
• Provide accurate information about our products and services, helping customers make informed decisions
• Schedule order shipments and prepare shipping documentation, ensuring timely delivery and compliance with shipping regulations
• Assist customers with placing orders, processing returns, and resolving any issues to their satisfaction

Requirements:

• Excellent communication skills, both verbal and written, with a focus on clarity and professionalism
• Strong interpersonal skills, allowing you to build rapport and trust with customers
• Empathetic and patient demeanor, enabling you to handle difficult situations with grace and professionalism

If you're ready to make a positive impact and deliver outstanding service to our customers, apply now and join our team in Costa Mesa!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.