Provides a wide variety of patient services and assistance. Greets patient/families upon arrival to the Radiology area. Escorts patient to the appropriate x-ray room and assists patient with gowns, assists in moving patient on and off x-ray table. Ensures physical comfort and safety of the patient. Maintains patient flow to maximize productivity of unit. Assures x-ray rooms are clean and equipped with appropriate supplies and equipment for each patient. Reviews x-ray requisition and computer exa... more details
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Radiology Assistant
Location
Akron
Facility
Akron General Medical Center
Department
Radiol-MRI-Cleveland Clinic Akron General
Job Code
AK2040
Shift
Day/Evening Rotation
Schedule
7:00am-3:30pm/2:30pm-11:00pm
Job Summary
Job Details
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic Main Campus has been recognized as a Magnet organization since 2003. In addition, our Main Campus offers 100+ specialties including heart, lung, liver, kidney, pancreas and bone marrow transplantation.
As a Radiology Assistant, you will provide exceptional customer service for patients who are visiting the Radiology department. This role requires someone who can continuously push for a positive Cleveland Clinic experience. A Radiology Assistant is responsible for multitasking in a fast-paced environment. Your primary duties will include:
• Coordinating patient care.
• Assuring x-ray rooms are polished and stocked with proper supplies.
• Welcoming patients and their support members upon arrival at the Radiology area.
The ideal future caregiver is someone who:
• Has excellent communication skills.
• Can critically think and problem solve for patients’ best interests.
This is an excellent opportunity for someone who is looking to discover what customer service truly means to Cleveland Clinic. In addition, this team allows flexible scheduling based on personal and departmental needs.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
- Provides a wide variety of patient services and assistance.
- Greets patient/families upon arrival to the Radiology area.
- Escorts patient to the appropriate x-ray room and assists patient with gowns, assists in moving patient on and off x-ray table.
- Ensures physical comfort and safety of the patient.
- Maintains patient flow to maximize productivity of unit.
- Assures x-ray rooms are clean and equipped with appropriate supplies and equipment for each patient.
- Reviews x-ray requisition and computer exam forms to determine type of x-ray required.
- Utilizes CCF orders systems to place transport orders from radiology to floor and unit.
- Notifies transport of patient that radiology will bring to the department or return to the floor and unit.
- Reports to Supervisor immediately on: backlog of patients or problems encountered with equipment, patients and personnel.
- Performs clerical functions.
- Processes orders in radiology information system that include scheduling and tracking exams and films.
- Processes downtime orders and transport orders in the CCF electronic orders system.
- Assists staff with patient related duties, moving and assisting patient to all areas as needed. Assists patient with activity of daily living.
- Performs routine duties related to patient care such as assisting with bedpans or in the washroom. Assures patients safety and comfort.
- Observes patients for medical status and potential need of nursing care, physician care, oxygen, etc. and quickly obtains proper assistance.
- Performs courier functions as assigned.
- Takes films to appropriate area for film library processing and delivers films to requesting areas.
- Transports specimens to lab for processing.
- Delivers charts as needed.
- Established and maintains friendly and cooperative relations with those contacted in the course of work.
- Other duties as assigned.
Education:
- Requires enrollment in Radiologic Technology program from approved school.
Certifications:
Complexity of Work:
- Excellent customer service skills to interact with patients, families, physicians and staff.
- Ability to understand and follow written instructions.
- Requires good verbal communication skills to interact with patients.
Work Experience:
- Minimum one year related experience in physician office, hospital or clinic setting involving patient care or established excellence in direct customer service.
Physical Requirements:
- Requires standing and walking for extended periods of time; must lift and carry items weighting up to 50 pounds.
- Ability to assist with positioning and transporting patients, i.e., pushing beds, stretchers and wheelchairs.
- Requires the ability to maneuver equipment and motor coordination to operate equipment.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
