Job Abstract

C2M/CC&B Functional Architect – Manager 

Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As a performance improvement professional, you’ll be focused on helping them grow and turn their strategy into reality. You’ll work with high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a better working world. 

The opportunity 

Your role as a Functional Architect will focus on the management and delivery of client engagements, focusing the activities to translate client requirements into working solutions with the Oracle Utilities product set. This may involve interacting at an executive level, as well as participating in sales and practice development activities with Power & Utilities clients. You will help to mentor, coach and counsel their team members and help EY to build an inclusive culture and high performing teams. 

Your key responsibilities 

The Oracle C2M/CCS/CCB Functional Architect?will lead the orchestration of creative and practical CC&B-C2M Oracle Utility software solutions that meet customers’ business requirements. 

• Works with customers to ensure that business needs and requirements are identified and documented;?seeks understanding of longer-range customer needs and emerging opportunities 

• Develops project objectives and set priorities through integration with customers’ organizational direction 

• Plans, facilitates and manages the fact-finding and analysis sessions of projects 

• Designs and configures application software 

• Analyzes user and software requirements, procedures, and problems to automate or improve existing systems and reviews computer system capabilities, workflow, and scheduling limitations and defines solution parameters and specifications 

• Leads the design process and facilitates design workshops 

• Negotiates and manages functional scope to reduce business and technical risks for the client and EY 

• Conducts business process analysis to ensure that all business areas of impact are identified and resolved for a successful roll out 

• Provides management of, and facilitation for, one or more of the following key focus areas: Functional, Interfaces, Business Process Change Management 

• Provides knowledge transfer to the client Project Core team 

• Supports the Customer team with, but not limited to: application configuration; data conversion; development; interfaces; modifications; testing; training; deployment and post deployment support 

• Ensures project documentation in their area of responsibility is up to date 

• Working with EY and Customer project leads, assesses original assumptions and re-estimates task effort at regular intervals 

• Helps to identify risks and issues and assists in the mitigation process 

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Skills and attributes for success 

You’ll need strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels. 

Challenge and inspire both co-workers and clients to think about challenging situations in new and transformative ways. 

By drawing on your knowledge and experience, you'll provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs and contribute to thought leadership. You'll actively contribute to improving operational efficiency on projects and internal initiatives. 

In line with our commitment to quality, you'll consistently drive projects to completion and determine that work is of a high quality. Your role in leading teams or parts of teams on engagements will depend on the size of the engagement and will be under responsibility of higher levels. They will look to you to anticipate and identify risks and escalate issues, as appropriate. 

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As an influential member of the team, you'll help to create a positive learning culture and will coach and counsel junior team members and help them to develop. 

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To qualify for the role you must have? 

• Bachelor’s degree 

• Proven track record of 8+ years of successful Oracle Utilities relevant implementations 

• Experience with Oracle Utilities Application Framework  

• Proven Oracle Utilities product implementation knowledge 

• Proven ability to work effectively and collaboratively with customers, across different departments and levels within the company 

• Proven track record of business change management; strong knowledge of Oracle Utility software; excellent communication skills 

• Proficient knowledge of information technology and business consulting practice 

• Superior skills include business analysis, process facilitation, change management, creative and critical thinking, superior written and verbal communications, technical writing, problem solving, presentations, and public speaking 

• Handle multiple assignments within a fast-paced environment with potential conflicting schedules. 

• Positive, “can do” attitude and ability to work in a team environment 

• Willingness to travel up to 80%, valid driver’s license?? 

Ideally you’ll also have 

We’re interested in passionate leaders with strong vision and a desire to stay on top of trends for their area of expertise and specific skills and knowledge to contribute to our clients and teams. If you have a genuine passion for helping businesses achieve the full potential of their data, this role is for you. 

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.