Special Projects Manager, Cypress Coffee Shop
North Orange County Community College District
Position Number: TH006P
Location: Cypress College, Anaheim, California, 92801
Department: CC President's Office Administration
Percentage of Employment:
Months of Employment:
Work Schedule: 40 hours/week
Job Description:
The successful manager of the coffeeshop will be an energetic, organized, visionary individual with previous coffeeshop experience, and an entrepreneurial mindset. Responsibilities for this position include:
• hiring, training, supervising, evaluating, coaching and – if necessary – terminating staff
• scheduling shifts for baristas and wait staff
• create and manage menu – adding new/seasonal menu items based on customer’s preferences in order to grow customer base and foster customer loyalty
• manage day-to-day operations, especially ensuring the shop is clean, tidy, and sanitary at all times
• maintaining daily expenses and revenues records, and compiling monthly P&L reports
• timely ordering of supplies (coffee, milk, prepared food items, teas, boba, paper products, etc.)
• develop and maintain strong relationships with suppliers
• interact favorably with faculty, staff, students, and campus visitors as coffeeshop customers (regulars); resolve issues, address problems proactively, and establish a welcoming atmosphere for patrons and staff alike
• maintain staff morale through clear expectations, strong communication, and creating a fun workplace experience
• regular communication with immediate supervisor
To be successful in this role you should have work experience with various roles in coffee shops. Also, you should be available to work during opening hours, including weekends and holidays. Due to the vision for a 7-day coffeeshop operation, hiring of an assistant manager will be an early goal once the shop is launched.
Ultimately, the manager’s function is to help increase profitability, boost customer engagement; and turn the coffeeshop into a favorite hangout location on campus.
Primary Purpose:
Cypress College is reopening a coffeeshop space on campus and we are looking for a manager to establish our site, prepare permitting applications and licensure for the operation of the coffeeshop, hire and train baristas, launch an opening, and organize daily operations and motivate staff to provide excellent customer service. Cypress College is a dynamic, caring campus community, and a great place to work. Come join our team!
Working Relationships:
Knowledge, Skills, and Abilities:
Special Requirements:
Minimum Qualifications:
Bachelors degree from an accredited institution. Management experience of a coffee shop or related field. Experience working in a coffee shop or related field. Flexible schedule availability. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.
Desirable Qualifications:
Previous, demonstrated experience in the following is desired:
• Barista background
• Management experience, preferably including in a coffeeshop
• Start-up experience a plus
• Sufficient math skills to keep accurate financial records
• Hands-on experience with professional coffee machines (previous boba machine experience a bonus)
• Excellent communication skills and ability to relate well interpersonally with people
• Strong customer service philosophy
• Availability to work flexible hours, when needed (including weekends and holidays)
Working Conditions:
Salary Range: Special Project Manager: $275/day
Open Date: 04/25/2024
Close Date: 05/03/2024
Special Instructions Summary: This recruitment will remain active until the posted closing date. When the need to fill arises, the department will refer to this pool of applicants. If there is no longer a need to fill, the position may be closed sooner, and applicants will be notified.
Due to the high volume of applications received, we ask that you do not contact the department directly. They will review the information provided and contact you if you are selected for an interview. Possession of the minimum qualifications does not guarantee an interview.
Also note that you must upload all required documents. Applications submitted without all of the required documents will not be considered.
Evidence of degree conferred/awarded must be printed on a legible transcript as applicable.
Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4810 at least three business days in advance of the scheduled examination/interview date.
To apply, visit: https://apptrkr.com/5220109
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