Strong interpersonal and communication skills Ability to collaborate with internal partners, coworkers and external vendors Ability to manage in a team and matrix environment Strong listening skills – ability to understand customer needs and equate them to our solutions Strong knowledge of CRM tools Strong knowledge of Microsoft Word and Excel Strong knowledge of IIM products and services – Tungsten Automation, Hyland On. Base, Automation Anywhere, UiPath and SharePoint preferred Global Competen... more details
Overview Essential job functions include, but are not limited to the following: Responsible for creating and executing programs to educate and train IIM sales and Direct sales on products and services IIM provides Communicate enablement strategy and KPIs to stakeholders Responsible for working with the Director of Solutions Architects with product or application ideas and launches, which will include executing training programs to educate and train IIM sales and Direct sales on products or applications created within the IIM division Responsible for creating awareness for all products and services provided by the IIM division Provide training and coaching in the use and application of both processes to the sales teams; identify training and development gaps and create plans to address Collaborate on the curriculum for ongoing training for IIM sales personnel regarding sales skills, market focus, and product knowledge; ensure all IIM resources have the skills and training to accomplish key account management, general account maintenance, and address any training gaps Help identify national standards for sales personnel prospecting, lead follow-up, sales call activity, account reviews, land and expand accounts and performance Provide effective onboarding and training programs for sales reps Demonstrate strong product knowledge and the ability to articulate our value proposition; ability to train sales managers to implement this within the sales team(s) Performs other duties, as assigned Responsibilities Strong interpersonal and communication skills Ability to collaborate with internal partners, coworkers and external vendors Ability to manage in a team and matrix environment Strong listening skills – ability to understand customer needs and equate them to our solutions Strong knowledge of CRM tools Strong knowledge of Microsoft Word and Excel Strong knowledge of IIM products and services – Tungsten Automation, Hyland OnBase, Automation Anywhere, UiPath and SharePoint preferred Global Competences Business Thinking Working Digitally Customer Centricity Growth Mindset Collaboration Conceptual Thinking Strategic Thinking Developing People Qualifications Job duties require moderate travel to prospect/customer locations, as assigned and/or as necessary. Required job duties are sedentary and normally performed in a climate-controlled office environment or a remote work environment. Additional Comments Dress Code Business Casual dress is required; however, business attire may be required for customer account/management meetings. Travel Requirements Ability to travel up to 25% of time. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all functions, physical demands and skills required of personnel so classified. Education Requirements Four-year college degree or satisfactory completion of a business curriculum from an accredited school and/ or equivalent work experience Experience Requirements Three to five years of experience in complex sales Three to five years of experience in the ECM or a related industry Experience servicing internal and external customers Experience working with external vendors/ partners Experience with Solution or Strategic Selling About Us Konica Minolta’s journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients’ digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRN’s MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 America’s Best-in-State employers list. The company received Keypoint Intelligence’s BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.
