Job Abstract

Bay Cities, an Employee-Owned Company, is the leading creative packaging and display partner to brand marketers, retailers and e-commerce. Our passion, experience, technology and consumer insights move product and drive sales.

Our Mission

Our Passion Powers Your Product

Our Values

Creativity: Our ideas create Client success.

Passion: We have heart with a Customer Service attitude.

Integrity: We honor our business & planet with sustainable practices.

Responsible: We own it!

Safe: Our safe work habits protect us all.

Fun: We take our work seriously- not ourselves

SUMMARY

The Digital Receiving Clerk will support the Digital department by enabling the team to focus on production and delivery. The Receiving Clerk will handle filing, archiving, and receiving documentation while making sure that everyone can easily access the information they need. The Digital Receiving Clerk will be updating and maintaining multiple spread sheets through data entry, answering phone calls, requesting appointments, rescheduling appointments, updating customers on delivery status, and maintaining communication between company sites.

JOB FUNCTION/PURPOSE

• Coordinates the stocking and arrangement of inventory in the warehouse and in conformance to policies and procedures.
• Handle filing/archiving shipping documentation making sure that everyone can easily access this information when needed.
• Updating and maintaining multiple spread sheets through data entry.
• Answering phone calls, requesting appointments, rescheduling appointments, and updating customers on delivery status.
• Maintain communication between company sites.
• Collecting Bills of Lading and reconciling for accuracy before submitting to accounting.
• Perform inventory cycle counts.
• Other duties as assigned by the supervisor.

EDUCATION, EXPERIENCE & COMPETENCIES

• A minimum of 2 years' experience in a clerical position.
• Strong knowledge of office procedures and shipping processes.
• Forklift certified.
• Proficiency in relevant computer applications such as Microsoft Word, Excel, and Outlook.
• Able to type 40 words per minute.
• Outstanding organizational and communication skills.
• Strong sense of time organization and urgency.
• Able to work independently and within a team.
• Experience in consumer-packaged goods or a related industry a plus.
• Excellent verbal and written communication skills and a professional attitude in dealing directly with customers.
• Strong mathematical/statistical analysis knowledge required.
• Ability to manage multiple projects and deadlines.
• Ability to work in a fast-paced environment with shifting priorities.
• A critical thinker and a complex problem solver who has analytical ability and good judgment.
• A well organized, detail oriented, and self-directed individual.
• Ability to demonstrate strong customer focus and work ethic of seeking continual improvement.
• Must be able to work overtime as required.
• Valid Driver's License with DMV evidence of good driving record.

Core Competencies

• High ethical standards. Models and supports organization’s goals and values; adapts to changing conditions; demonstrates persistence and overcomes obstacles. Consistently conducts themselves in an honest and trustworthy manner. Does not pursue their own individual objectives to the detriment of company goals. Sets an example for others to follow. Does the right thing.
• Demonstrates energy and passion about what they do and knows how to balance work and fun. Is generally optimistic and upbeat; fun to be around. Has a strong belief and zeal for the industry, the job, and the company. Conveys energy and intensity at work with a capacity for keeping others enthusiastic and involved.
• Operates with a customer service orientation internally and externally. Works to positively build the Bay Cities brand in everything he/she does. Builds strong, positive relationships with all stakeholders.
• Acts as an owner of the business and instills that same attitude and level of action in others. Is proactive in taking responsibility for all outcomes/results and avoids ‘pointing fingers’. Helps to create and maintain a strong feeling of belonging in the immediate and overall team.
• Regularly involves others in decisions that affect their job or work environment. Demonstrates co-operation and trust with colleagues and teams across organizational boundaries. Participates as a team player and establishes strong working relationships to deliver positive results.
• Strong project management skills, including the ability to prioritize, balance, and manage multiple efforts with strong results/goal orientation. Uses time effectively, prioritizes and organizes work flow; can orchestrate multiple activities at once. Agility and personal adaptability with the ability to successfully manage multiple priorities with a high sense of urgency in a rapidly changing environment.
• Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work. Learns quickly when facing new problems; a relentless and versatile learner; open to change; strives for continuous improvement of self and processes.
• Excellent communication (oral and written) and interpersonal skills with the ability to convey information and ideas in a variety of media, tactful, confident, at all levels, internal and external. Must have strong interpersonal skills and ability to manage multiple projects in a rapidly changing environment.

OTHER

• US Persons Only (US citizens, lawful permanent residents, refugee or asylee – all require proper identification and documentation).
• Up to 25% travel required.
• Physical and Environmental Requirements: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand and sit. The employee is occasionally required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.
• Work environment includes front-office and manufacturing in California. The noise level in the work environment is usually moderate.
• Pre-Employment Verifications: Must pass background and reference checks, drug screen, and physical examination prior to employment.