Job Abstract

Basic Responsibilities

1. Advising

2. Field Placement Support

3. Accreditation

4. Credential Event Support

5. Communications and Outreach

6. Administrative Assistance

7. Technology

8. Student Records, Forms and Data Management

Essential Responsibilities

Advising

1. Accurately articulate program details through phone conversations and emails to current students

2. Assist with CIM Proposal process as needed

3. Assist with Advising and Program plans

4. Maintain FileMaker Pro for advisees

Field Placement Support

1. Make online placements as needed

2. Support Student Teaching and Field Placement Coordinator with in-person placements as needed

3. Support CTC Unit Advisory Board

Accreditation

1. Support Accreditation website

2. Support Directors in the review, evaluation and accreditation processes (e.g., internal reviews, CTC accreditation)

3. Review with Lead Credential Analyst current legislation changes/requirements and strategize on how to communicate and implement these changes in the School of Education.

4. Attend Credential Committee Meetings

Credential Event Support

1. Support Credential Celebrations as needed

2. Support department events as needed

3. Support / Coordinate admissions events (e.g. Preview Days)

Communications and Outreach

1. Accurately articulate program details through phone conversations and emails to prospective students

2. Support Alumni Relationships and update contacts as candidates complete programs

3. Maintain activity in BiolaHub

4. Track employment of alumni

Administrative Assistance

1. Support the Director(s) of Multiple and Single Subject, Special Education and Early Childhood Credentials

2. Support central reception (walk-ins and telephones)

Technology

1. Support Formstack Administration

2. Provide Taskstream Support to Student Teaching and Field Placement Coordinator

Student Records, Forms and Data Management

1. Manage Intern Applications

2. Provide Banner Overrides

3. Support with forms and letters: Grade Change Form, Incomplete Form, Arranged Course Form, Dean’s List letters

Other Responsibilities

Performs other duties as assigned by the Directors of Credential Programs or Dean within Biola’s School of Education

Supervisor(s)

Staff Lead

Dean of Education

Qualifications

1. Experience in the Field of Education (3 years highly desired)

2. Administrative experience (3 years highly desired)

3. BA/BS Required

4. Credential Preferred

5. MA/MS Preferred

Skills

1. Strong technology skills: Ability to learn and attain high proficiency with software programs and databases used within the department and the institution (Microsoft Office, Google Workspace, FileMaker Pro, Formstack, Adobe Acrobat, Banner, EAB Navigate, Perceptive Content, Degree Works, Taskstream, etc.)

2. Ability to manage details in a busy work environment with more than one supervisor

3. Ability to work amicably under pressure

4. Excellent interpersonal communication and public relations skills

5. Business correspondence and letter writing skills

6. Ability to problem solve and function as a “self-starter”

7. Ability to work with limited supervision in a professional office

8. Ability to keep confidences

9. Ability to multitask