Job Abstract

Principal Associate, Learning and Development Lead - S&G Programs

Capital One’s Students & Grads (S&G) Programs team is at the forefront of creating and delivering exceptional experiences for our recent college graduate and early career talent.  Our culture and people are integral to our growth and success, where innovation is rewarded and you can learn from talented coworkers. This role supports the Commercial Rotation Program (CRP) and Investment Banking Development Program (IBDP), which enable junior talent to accelerate their careers in commercial banking. If you’re ready to start a rewarding journey and be a part of a team that will value your contributions, you may be a fit! 

We are looking for a L&D lead to own the strategy, design, and implementation of our end-to-end learning experiences for our full time associate and internship programs. The ideal candidate will have proven experience leading projects and processes in a well-managed way. We are looking for team players who are solutions-oriented; are comfortable working in ambiguity; and have stellar communication, data analysis and facilitation skills. 

Summary of Responsibilities

• Build and own relationships with senior business leaders, stakeholders, and external vendors to identify learning & development gaps and align to business goals

• Partner with key stakeholders and program managers to set the strategy and design of our end-to-end learning strategies & experiences (Onboarding, Experience Weeks, etc.) 

• Consult and problem solve across our team and the broader Capital One U organization

• Facilitate training sessions,  interactive activities, and manage large scale events. This may involve flexible working hours and travel, depending on the needs of the program or event.

• Explore Commercial Banking industry trends and share best practices to continuously improve offerings 

• Evaluate program health + associate learning gaps through feedback, assessments, and metrics analysis

• Provide coaching and support to managers and associates to promote continuous learning and professional development

• Collaborate with program leads, key stakeholders, and HRBPs to integrate L&D initiatives into talent and performance management processes 

• Work closely with a passionate and fun team, and be willing to pitch in and help wherever needed

Basic Qualifications:

• High School Diploma, GED or equivalent certification 

• At least 4 years of project management or at least 4 years of recruiting or at least 4 years of consulting experience or a combination

• At least 2 years of experience in Instructional Design or Learning and Development 

• At least 2 years of experience in Google Suite products (Sheets, Slides, Docs)

Preferred Qualifications:

• Bachelor's degree or military experience

• At least 5 years of project management, client facing, or consulting experience, or a combination

• At least 5 years of experience in Instructional Design or Learning and Development 

• At least 3 years of experience in Human Resources or Human Capital Consulting

• Experience analyzing metrics, trends, and survey data, and using them to make strategic changes

• Experience within banking or talent development/management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).