We are searching for a talented Information Technology Support Specialist to become part of Peraton's Citizens Security & Public Services, Government Services, City of Irvine Account. This position will be in Irvine, CA. Day to Day Roles and Responsbilties: Running conduit and cable, installing and connecting trays, racks, and electronic hardware systems. Connecting and testing audio/visual, computer server, network, and telecommunications equipment for both new and retrofit constructions. Perfo... more details
Senior Information Technology Support Specialist
Job LocationsUS-CA-Irvine
Requisition ID
2024-146257
Position Category
Technical Support / Help Desk
Clearance
Agency Clearance
Sector
Citizen Security & Public Services
Responsibilities
We are searching for a talented Information Technology Support Specialist to become part of Peraton’s Citizens Security & Public Services, Government Services, City of Irvine Account. This position will be in Irvine, CA.
Day to Day Roles and Responsbilties:
Running conduit and cable, installing and connecting trays, racks, and electronic hardware systems.
Connecting and testing audio/visual, computer server, network, and telecommunications equipment for both new and retrofit constructions.
Performing installations, upgrades, and removals of products while ensuring coordination with engineering field changes.
Assembling, installing, and configuring systems and equipment based on site assessments and schematics.
Conducting system programming and optimization as part of the installation process.
Completing final commissioning and integrated acceptance testing of electrical systems and associated equipment.
Ensuring commissioning and final acceptance of critical path equipment align with client requirements and applicable industry standards (API, ABS, DNV, etc.).
Conducting routine system maintenance and analysis functions, including hardware configurations and equipment component management.
Providing on-site end-user training on system operation, maintenance, and limited troubleshooting.
Travelling frequently to customer sites to perform duties.
Instructing and assigning staff to provide technical support to various departments and team members throughout product development and implementation.
Assigning testing and verification tasks to ensure hardware meets specifications and requirements.
Overseeing the build, testing, and modification of product prototypes, utilizing both working and theoretical models.
Analyzing user needs and recommending appropriate hardware solutions.
Directing technicians, engineering designers, or technical support personnel as necessary.
Collaborating with engineering staff to evaluate the interface between hardware and software and ensure operational and performance requirements are met.
Qualifications
Basic Qualifications:
High School diploma and 3 years' experience
US Citizenship or Green Card Holder (No Sponsorship)
Extensive customer service skills required
Proficient understanding of circuit boards, processors, electronic equipment, and computer hardware and software.
Proficient understanding of various computer software, including configuration management software, desktop communications software, operating system software, and internet directory services software.
Proficiency in diverse installation tasks including running conduit, installing hardware systems, and connecting/testing various equipment.
Experience in product installation, upgrades, and removals while adhering to engineering changes.
Capable of assembling, installing, and configuring systems based on site assessments.
Skilled in system programming, optimization, and final commissioning/testing.
Knowledgeable about industry standards and ensuring equipment meets client requirements.
Proficient in routine maintenance, troubleshooting, and end-user training.
Willingness to travel frequently and ability to perform physical tasks.
Ability to assign technical support tasks and oversee testing and verification processes.
Capable of analyzing user needs and recommending suitable hardware solutions.
Skilled in directing technical personnel and collaborating with engineering staff.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Target Salary Range
$51,000 - $82,000. This represents the typical salary range for this position based on experience and other factors.
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