CrossCountry Mortgage (CCM) is one of the nation’s top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times on the Inc. 5000 list of America’s fastest-growing private businesses and have received countless awards for our standout culture. Through our dedication to getting it done, we make every mortgage feel like a win.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Director, Compliance Initiatives plays a critical role in overseeing compliance-related change initiatives within the organization. This position involves conducting analysis, leading stakeholder meetings, researching regulatory requirements, developing action plans, and facilitating validation testing to ensure compliance with regulatory standards and organizational objectives.
Job Responsibilities:
- Conduct initial analysis of compliance change tickets to determine the scope and impact of the proposed change, including the need for investigative testing.
- Lead meetings with stakeholders to gather requirements, understand current policies and procedures, and develop action plans to address compliance issues or risks.
- Research regulatory requirements and analyze the existing control environment to ensure alignment with industry standards and best practices.
- Collaborate with line of business stakeholders to develop comprehensive action plans, identifying appropriate subject matter experts to execute each component.
- Design and facilitate validation testing to verify the effectiveness of implemented changes and ensure compliance objectives are met.
- Review validation testing results and confirm that the problem statement is adequately addressed, making adjustments as necessary.
- Present key details of change tickets to the Compliance Risk Committee (executive compliance leaders) to obtain approval for closure.
- Thoroughly document all aspects of the change process for the purpose of maintaining a comprehensive system of record.
- Prepare and present information about completed and open change tickets to relevant stakeholders as needed.
- Conduct analysis, lead meetings, and develop action plans to address compliance issues or risks.
- Collaborate with cross-functional teams and influence decision-making at all levels of the organization.
Qualifications and Skills:
- Bachelor's degree in a relevant field or equivalent combination of education/experience.
- Experience in compliance management or a related field, with an understanding of regulatory requirements and compliance best practices.
- Experience in front-end mortgage operations and/or project management, highly preferred.
- Experience with Encompass Loan Origination Software or similar loan origination systems, highly preferred.
- Excellent communication and collaboration skills.
- Advanced organizational skills and attention to detail.
- Excellent prioritization and time management skills.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com/
California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California consumers.
CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.
