Perform the drayage process of shipment from receiving Arrival Notices and ISF information before the port arrival of the vessel to creating and sending delivery work orders and empty container returns, etc. Build relationships with selected drayage carriers and make urgent communication in case of emergency. Search backup drayage carriers in case of shortages. Share daily container delivery schedules with drayage carriers. Analyze, create, edit, track, and trace select LS - Ps such as drayage c... more details
Job Description
Perform the drayage process of shipment from receiving Arrival Notices and ISF information before the port arrival of the vessel to creating and sending delivery work orders and empty container returns, etc.
Build relationships with selected drayage carriers and make urgent communication in case of emergency
Search backup drayage carriers in case of shortages
Share daily container delivery schedules with drayage carriers
Analyze, create, edit, track, and trace select LSPs such as drayage carriers, rail companies, and rail terminals
Monitor and drive improvement to customer service goals including on-time delivery, product lead-times, and request-for-quote responsiveness
Find the best solutions in time in case of a pre-pull
Analyze and report on monthly KPI's for drayage deliveries
Establish delivery status reports and share them with customers
Create simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ
Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues
Perform ad-hoc reporting as required
Perform other job-related duties as required
Salary: $24 to $27/hr
Qualifications
Bachelor’s Degree preferred
4+ years of freight forwarding operation or transportation/logistics related experience preferred
Strong understanding of international transportation, ocean shipping, and freight forwarding industry
TMS and WMS system experience preferred
Proficient with Outlook, PowerPoint, Word, Excel with v-lookups and pivot tables
Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
Ability to build trustworthy relationships with vendors/customers, and experience with vendor management
Ability to prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties
Excellent problem-solving skills
Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization
Additional Information
*** All your information will be kept confidential according to EEO guidelines. ***
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