Prepare technical design and develop telematics product features using Java/ J 2 EE and Database related technologies. Work collaboratively with product management teams to translate telematics feature specifications into high-quality, timely deliverables as a strong hands-on technical member in telematics product development activities. Develop service and client-side code and database scripts that can support high-volume transactions. Produce clean, unit-tested, and refactored code when requir... more details
Job Description
Prepare technical design and develop telematics product features using Java/J2EE and Database related technologies
Work collaboratively with product management teams to translate telematics feature specifications into high-quality, timely deliverables as a strong hands-on technical member in telematics product development activities
Develop service and client-side code and database scripts that can support high-volume transactions
Produce clean, unit-tested, and refactored code when required
Actively analyze and troubleshoot any issues that arise in production and design and develop solutions to fix the reported defects and stabilize the new products into Production
Analyze and report the production issue and ticket trend and provide recommendations
Analyze current technology utilized and develop steps and processes to improve and expand upon them
Production issue triage and tracking, troubleshooting activities, ticket creation and maintenance, ticket assignments, as well as vendor follow-up
Working with the appropriate internal and external stakeholders to satisfy customer requests and provide resolution strategies for incoming issues
Identify root causes of technical issues in production and out of box failures and come up with the RCA document. Coordinate root cause analysis, problem management, and facilitation of recurring problem management meetings with management stakeholders, trend analysis, and strategic resolution
Maintain knowledge and technical expertise of current production system, best practices tools and techniques and implement them in a reasonable and responsible manner
Identify issues and risks as they relate to the Issue/Incident Management program and take escalation actions as necessary
Interact with project teams for new products development giving insights from technical issues of previous products
Salary: $100,000/yr to $140,000/yr
Qualifications
BASIC REQUIREMENTS:
Bachelor’s Degree or Master’s in Computer Science, Engineering, Software Engineering, or a relevant field
7+ years of experience in development and design with Java, J2EE and database technologies, with a minimum of 2 years in a similar role supporting and interfacing with management
PREFERRED REQUIREMENTS:
Minimum of 4 years of recent experience in Java and J2EE technologies
Experience in J2EE technologies like Spring framework, iBatis/MyBatis or similar ORM framework, REST/SOAP Web Services, Java design patterns, MVC, JMS and Servlets
Hands on experience in databases like Oracle, SQL Server, MySQL. Capable of writing complex DB queries and performing SQL analysis and tuning preferred
Strong understanding of Object-Oriented Analysis and Design (OOAD) concepts
Proficient in deploying applications on J2EE Web/Application servers like JBoss, WebLogic and Tomcat preferred
Production incident and issue management experience with strong problem solving and root cause analysis background is required
Experience working on complex technical projects in a multi-vendor project environment
Experienced in coordinating with other stakeholders and getting the job done
Self-driven in completing the task with less/no supervision
Flexible in working mode between development and support applications
Ability to work as a team and display excellent communication and interpersonal skills
Able to multi-task and maintain composure
NICE TO HAVE:
Knowledge of SOA vs micro services and their appropriate application is desired
Able to learn, or have pre-existing knowledge of, basic connected car architecture including systems integration, interface details, in-vehicle services/functions in order to understand the platform and environment for effective triage and troubleshooting capabilities
Experience writing & maintaining functional and technical designs documents using either UML or EA
Experience in Jenkins, JIRA, Eclipse, Git, Bitbucket, Unix
Front end technology knowledge like web based and smart phone-based applications
Knowledge of SSL/TLS certificate related technologies
Good understanding of networking protocols is a plus
Additional Information
*** All your information will be kept confidential according to EEO guidelines. ***
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