Job Abstract

This Assistant Deputy is responsible for overseeing the day to-day operations within the Office of the Commissioner of Revenue (COR), Business Tax (business license, business tangible property, meals taxes, and others) Division. The employee reports to and acts as the Deputy Commissioner in his/her absence and assists the Deputy to develop and implement long and short-range plans and scheduling of comprehensive tax programs for the Division. This employee provides day-to-day supervision and training to staff; manages special projects; provides technical expertise and information updates regarding new or amended tax laws to staff, the public and other County government staff; and resolves complex tax issues.

• Assisting in the development and implementation of technical guidelines that interpret complex tax codes and are used to determine tax liabilities for businesses and individuals;
• Assisting in the development of auditing, field inspection and automated systems, procedures and standards to ensure compliance with the law and tax assessments;
• Directing and administering the annual audit program, including identifying project goals and monitoring progress; creating, assigning, and monitoring the audit candidate selection reports and final audits selected;
• Assisting in or directing the preparation of statistical and operational reports and maintaining statistical information concerning the work or status of the program;
• Researching accounts and reconciling with the Treasurer's Office in instances where customers have large credits (payments) but no tax assessments; reviewing and processing bank franchise returns; reviewing, analyzing, and distributing Virginia sales tax reports and Virginia income tax filings (Schedules C and E);
• Assisting in establishing and enforcing office policies and procedures; recommends changes as necessary; sets standards of customer service for the Division that reflect the goals and objectives of the Commissioner of Revenue's Office;
• Administering human resource management responsibilities;
• Assisting the Business Tax Deputy with the Arlington County IT department to leverage technology and IT systems to facilitate process improvements;
• Maintaining liaison with County Departments, State, Federal and County officials, advising Fiscal Analysis Division of revenue flow, and exchanging ideas with taxing officials in other jurisdictions;
• Consulting with customers, resolving tax, legal and fiscal issues, involving investigation, research and recommendations; and meeting with taxpayers regarding escalated issues;
• Meeting and providing answers to tax payers' concerns regarding sensitive issues such as County policy and existing, new or planned programs; and
• Meeting with business representatives to disseminate information concerning the County's tax program and to encourage full, voluntary cooperation.

• Bachelor's degree in business administration, public administration, or related field, including some accounting courses; and
• Significant responsible experience in tax work, including working with Federal, State and local government laws, planning, implementing, and evaluating work systems, and performing liaison work with government officials and citizens.

• Monitoring the work of professional staff;
• Managing process improvement work;
• Virginia and Arlington County tax code interpretation and application;
• Conducting tax field audits; and/or
• Monitoring and evaluating customer service processes.

Work Hours: Monday through Friday 8:00 am to 5:00 pm. Telework available for this position.

Work Type: The Arlington Commissioner of Revenue offers a hybrid work environment and generally permits employees to work in part remotely. The individual in this position should be prepared to initially spend most of their work hours on-site at the Commissioner’s office in Arlington and would be eligible for hybrid work in the future as appropriate.

Completion of the Supplemental Questionnaire is required and a part of the application process for consideration of this position. Do not give "see resume" as a response to questions. Incomplete applications will not be considered.

This recruitment is open until filled with a preferred filing date of May 24, 2024. Applications submitted by the preferred filing date will be given first consideration for interviews. Applications received after the preferred filing date may be considered for interviews if a hire is not made from applications received by the preferred filing date. The application process will close when the position has been filled or when enough qualified applications have been received.

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Applicants who have questions or need assistance with the application may telephone (703) 228-3500 or visit the Human Resources Department. Our staff will be happy to work with you to enter your application into the system. Public access computers are available at all County Libraries, and in the Human Resources Department.

The examination process for this position may include: (1) training and experience evaluation; (2) written and oral examination; (3) personal interview; (4) performance test/work sample; and/or (5) physical examination.

Applicants with disabilities may request reasonable accommodation during the application or selection process. Please call the ADA Coordinator at 703-228-3559 (voice) or email pers@arlingtonva.us.