The Sales Associate assists the General Manager with new membership sales as well the retention of current members. The Sales Associate provides superior customer service while assisting new and current members, answering membership questions, and transacting merchandise purchases. We expect you to be excited about meeting and greeting our customers and be part of building a strong Stretch. Lab community. The Sales Associate also assists with studio cleanliness. COMPENSATION & BENEFITS:This posi... more details
El Segundo, CA
Welcome to StretchLab, the most remarkably simple thing you can do to move better. Our studios are open, fun & energetic! Your stretch will be customized to fit your body's needs and help you meet your flexibility goals.
POSITION: The Sales Associate assists the General Manager with new membership sales as well the retention of current members. The Sales Associate provides superior customer service while assisting new and current members, answering membership questions, and transacting merchandise purchases. We expect you to be excited about meeting and greeting our customers and be part of building a strong StretchLab community. The Sales Associate also assists with studio cleanliness.
COMPENSATION & BENEFITS:
- This position offers a competitive hourly wage
- Commission paid on sales
- Opportunity for bonus based on performance.
- Opportunity for growth within the studios including additional sales and management positions
- PAY $18 - $25 PER HOUR WITH COMMISSION AND BONUSES
JOB REQUIREMENTS:
- Excellent sales, communication, and customer service skills
- Goal-oriented with an ability to achieve sales targets
- Strong customer service skills
- Ability to learn and use the Club Ready software system
- Must be fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Daily and/or occasional travel may be required
- Attend special events and trainings as needed
RESPONSIBILITIES:
- Execute full sales process of lead generation, follow up, and closing the sale
- Meet and exceed sales goals as established by the General Manager
- Conduct studio tours with new prospects to build rapport to facilitate sales
- Be knowledgeable about products, programs and pricing
- Emphasize and enforce objectives of the studio as a Sales Associate
- Book quality appointments to achieve monthly sales quota
- Participate in grassroots/community events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
- Assists with maintaining a clean, safe and inviting environment
- Assumes responsibility for developing selling skills
- Other duties as assigned
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job
May be required to sit or stand for up to four hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds.
Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus
Must be able to effectively hear in person and via telephone
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
