Our community outreach specialist will support our initiatives by developing a more extensive awareness and support services to educate and engage residents/individuals on health care services offered at UCHC. This role will assist with continuity of care and provide essential resources for retention and growth. Requirements Assist with outreach, scheduling appointment-related information and work directly with patients through inbound/outbound telephone calls. Convene and facilitate regular che... more details
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Description
Our community outreach specialist will support our initiatives by developing a more extensive awareness and support services to educate and engage residents/individuals on health care services offered at UCHC. This role will assist with continuity of care and provide essential resources for retention and growth.
Requirements
Assist with outreach, scheduling appointment-related information and work directly with patients through inbound/outbound telephone calls.
Convene and facilitate regular check-ins with the Quality Director to evaluate outreach progress and outcomes.
Organize and facilitate activities to educate and collect input from community members and key stakeholders.
Represent UCHC in Marketing and promote all services that are provided by the health center, including mobile clinic outreach
Develop and distribute outreach materials and brochures
Collaborate with enrollment coordinators to facilitate health program enrollments/patient portal.
Generate data reports at regular intervals throughout the year to check for accurate and complete data collection. Send messenger messages to patients and the UCHC community.
Understand program goals, monitor progress toward meeting these goals, and communicate this progress to program leadership on a regular basis
Other duties as assigned by the Quality Director
JOB QUALIFICATIONS
High School diploma or GED is a must
Enthusiasm for helping others and making an impact on the community we live in by solving problems and providing creative alternatives
Passion for people and confidence speaking in front of small or large groups
Preferred experience in health education, outreach, and HEDIS measures.
Experience conducting outreach in culturally and economically diverse communities
Experience using a variety of strategies to collect community
Bilingual REQUIRED: English/Spanish
Flexible work schedule; required to work both in clinic setting and field-based
Computer proficient with Google G-Suite
Current valid California Driver’s License and Insurance Certificate and regular access to a reliable vehicle
Commitment to good attendance and punctuality
Commitment to the agency’s mission
Experience working with not-for-profit agency/organization
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