Job Abstract

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves –

Continuously evaluates current maintenance, operations and reliability methods and implement changes to enhance effectiveness of performance of technical devices and MEP equipment. Responsible for providing guidance on technical and safety programs with the objectives of safely, efficiently, and effectively diagnosing and repairing audio visual, key boxes and Lenel devices in a cost-effective manner.

Your day to day:

• Position onsite at client site in Anaheim, CA
• Assist in implementing, administering, and managing safety training program
• Advise and share your expertise with building engineers and technical technicians. 
• Provide training to technical/engineering staff.  Access current skills levels of technicians, and identify upskilling opportunities.
• Continuously evaluates current maintenance, operations, and reliability methods.  Implement changes to enhance effectiveness of device and equipment performance. Implement best practices to improve overall uptime.
• Provide assistance in developing, documenting and implementing processes for OVS and engineering teams.
• Provide technical guidance to projects and initiatives including oversight and management of projects and activities.
• Regularly review and contribute to program reporting and data analysis
• Support teams needing help thinking through problems (both business and communications), answering questions and providing resolutions and suggestions regarding specific service issues and challenges

Sound like you? To apply you need: 

• Bachelor's degree and 5+ years of related experience OR High School education with 10+ years of related experience
• 5 years’ experience in a client/customer service-oriented environment
• 4 years’ experience managing or supervising a technical team
• Working knowledge of computer applications including Microsoft Office and CMMS system
• Possession of excellent service orientation, responsiveness, and organizational skills
• Possession of excellent oral and written communication skills
• Ability to pay strict attention to detail and follow-through
• Advanced troubleshooting skill and support of AV software and hardware configurations
• Ability to work in a team environment and perform collective team tasks to meet deliverables and deadlines
• Ability to work with all levels of staff and clientele

Estimated compensation for this position is:

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.