Title: Digital Experience Specialist – Website Platform
Reports to: Digital Experience Manager – Website Platform
Department: IT
Job Type: Full Time
Experience: Entry-Level
Education: Bachelor’s degree in?Marketing, Communications, Journalism, Graphic Design or Multimedia or equivalent experience
Travel: 1-2 on-site meetings per year
Location: Remote
Summary:
National Veterinary Associates seeks a Digital Experience Specialist for our Website Platform. The position will primarily be responsible for building websites and creating content for our animal hospitals and pet resorts. In addition, the position requires graphic design, client interaction, reporting and handling service tickets. Some implementation of Google Tag Manager and Google Analytics, light front-end website coding and management of other third-party tools will also be required as needed.
A successful candidate will be an excellent creative and technical problem-solver who takes initiative to come up with solutions in a high velocity environment. Excellent communication and organization skills as well as attention to detail is key to success. A strong interest in technology for the web is desired.
Key Responsibilities:
- Website Production
- Organize, manage and produce websites on our custom platform
- Implement appropriate 3rd-party technologies
- Perform Quality Assurance testing on websites
- Conduct domain name transfers and configuration
- Communicate with stakeholders and produce reports as needed
- Asset Management
- Collect and curate photography and graphics from various sources
- Collect and curate digital documents for online distribution
- Content Management & Creation
- Utilize enterprise content library or produce suitable content
- Create local marketing copy to supplement enterprise content library
- Proofread content and assist team-members in production tasks
- Project Management
- Communicate and distribute project information to relevant stakeholders
- Manage a project calendar and prioritize tasks as needed
- Present and escalate relevant data or issues as they arise
- Collaborate with in-house team members and agency partners
Position Details
Full-time, regular weekday schedule, 40+ hours per week
Flexible schedule, fully remote
Qualifications:
Excellent oral and written communications skills over email, phone and chat
Strong project management skills, adept at self-organizing, meeting deadlines and multi-tasking
Interest in specializing in one of the following: Responsive design for web & mobile, Support ticket triage/customer service, domain name acquisition and transfer, Google Tag Manager/Yext/Google Analytics configuration
Comfort with word, spreadsheet and image processing software such as Microsoft Word, Microsoft Excel, Adobe Photoshop, Adobe Illustrator
Familiar with responsive design methods and HTML, CSS and JavaScript
Ability to work effectively both independently and in a team environment
Goal-oriented, results-driven and collaborative surfacing creative solutions to issues as they arise
Curious, active listener, attentive, self-motivated and pragmatic
Interested in being a part of a servant leadership approach
Who we are:
National Veterinary Associates (NVA™) General Practice is the largest private owner of freestanding veterinary hospitals, pet resorts and specialty pet hospitals in the United States and Canada.??A cornerstone of the NVA culture is a servant leadership approach to our business, our hospitals, our pet resorts and our teams.??We find people who exemplify the same servant leadership approach are best suited for NVA.??We are a community dedicated to the love of animals and the people who love animals.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. 
