Job Abstract

Job Description:

We are seeking a Customer Service Representative to provide scheduling communication to both our internal partners and our external customers through various activities. Responsibilities include manages department schedule by maintaining calendars for department personnel and arranging service dates and times; data entry; provides historical reference by utilizing customer management systems; assisting in account reconciliation; sending reports and invoices; contact new accounts to arrange first services; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

Skills/Qualifications:

Required:

· 1+ years' scheduling/dispatch/routing

· High School Diploma/GED; Bachelor's Degree preferred

Preferred

· Experience with heavy outbound and inbound calls

· 3+ years' business-to-business account support

· Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet

· Experience with email communication

We offer comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners.

Additionally, our employee-partners enjoy: * Competitive Pay * 401(k)/Profit Sharing/Employee Stock Ownership Program * Disability and Life Insurance Packages * Paid Time Off and Holidays * Career Advancement Opportunities

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.