Job Abstract

Looking to hire Call Center Representatives in Orange County area.

Location: Anaheim

Pay Rate: $23-$25

Schedule: Full Time - but must be flexible for different schedules

Responsibilities:

• Successfully handle high volume inbound customer service calls
• Making/handling high volume of outbound calls
• Respond to e-mail inquiries
• Receive and record completed work orders from field technicians
• Expedite unresolved customer grievances to designated departments for further investigation
• Maintain accurate customer information and scheduled appointment details
• Actively promote and sell new or additional services or products when applicable

Qualifications:

• Experience working in a call center envrionment
• Ability to handle a high volume of calls
• Able resolve customer/client issues in a professional manner
• Schedules may vary based on need, the preferred candidate will be open from 7am -9pm to work an 8 hour shift in between those hours
• Must be open to work on Saturdays if needed.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.