Work with other technical associates to plan, prepare, and execute experiments related to material design and modification. Typical daily work will consist of some standard process activities as well as supporting custom or special projects. Work with teams to support projects focused on customer or production issues. Follow lab standard work for sample preparation and testing of paint samples. Recognize problems and unusual results and identify root causes & countermeasures. Interpret data and ... more details
As a Customer Support Technician, you will be responsible for lab support activity as a member of a team developing and maintaining products for Auto OEM customers. You will support multiple customers and work across managers. This is an onsite position working in Cleveland, OH reporting to a Customer Support Lead.
Main Responsibilities:
- Work with other technical associates to plan, prepare, and execute experiments related to material design and modification.
- Typical daily work will consist of some standard process activities as well as supporting custom or special projects
- Work with teams to support projects focused on customer or production issues.
- Follow lab standard work for sample preparation and testing of paint samples.
- Recognize problems and unusual results and identify root causes & countermeasures
- Interpret data and make recommendations for future work.
- Complete proactive 5S and lab upkeep including some maintenance of lab equipment.
- Adherence to company EHS policy.
Qualifications:
- High School Diploma or GED is required; Chemistry courses preferred
- 3+ years of laboratory experience with paints and coatings
- Math and problem solving skills required
- Basic computer skills required
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday – everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
