Designs, implements, monitors and supports staff development and career planning strategies, procedures and initiatives. Designing staff development and career planning programs. Ensuring senior managers and Training and Development (T&D) staff understand the purposes and methods of these programs. Monitoring and analyzing T&D practices and processes to determine their efficiency and effectiveness. Recommending areas of improvement to achieve and deliver higher quality services. Maintaining effe... more details
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
As a Learning & Development Consultant within PNC’s PNC University organization, you will be based in Pittsburgh, PA; Cleveland, OH; Columbus, OH; Birmingham, AL; Brecksville, OH; Downers Grove, IL; Kalamazoo, MI; Other locations may be considered based on PNC University or Human Resource presence.
This position is primarily based in a location within PNC’s footprint.
Job Description
- Designs, implements, monitors and supports staff development and career planning strategies, procedures and initiatives.
- Designing staff development and career planning programs. Ensuring senior managers and Training and Development (T&D) staff understand the purposes and methods of these programs.
- Monitoring and analyzing T&D practices and processes to determine their efficiency and effectiveness. Recommending areas of improvement to achieve and deliver higher quality services.
- Maintaining effective internal communications between business unit managers and T&D staff to discuss the changes that will impact T&D design, development or program delivery.
- Determining external clients' T&D needs and helping them achieve their objectives.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Competencies
Competency-based Training and Development – Knowledge of processes, tools and techniques; ability to design and implement competency-based Training and Development (T&D) programs.
Consulting – Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.
Continuous Transformation – Knowledge of and ability to understand, adapt oneself to, respond to and proactively seek changes and innovation in the business environment to improve the competitive advantage of an organization.
Partnering for Clients' Success – Knowledge of and ability to work and think alongside clients to achieve clients' current and future aspirations and successes.
T&D: Trends and Directions – Knowledge of Training and Development (T&D) functions and practices; and ability to evaluate, follow, and lead T&D trends and directions within the organization, and the entire industry.
Training And Development – Knowledge of employee training and development methodologies and ability to ensure that a target population has the knowledge and skills required to meet both tactical and strategic objectives.
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Additional Job Description
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.
Disability Accommodations Statement:
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
