Job Abstract

ESSENTIAL JOB DUTIES

• Provides a wide range of complex office administration and support with the highest level of confidentiality, including maintaining accurate contact reports for the Associate Vice President & Chief Operating Officer.  
• Serves as an administrative contact and liaison for various stakeholders such as LA area Trustees, the President's Office, and LA Board of Advisors, including government and media agencies.  
• Develops, implements, and manages departmental office systems, procedures, policies, and operations, while also interpreting and communicating these policies.  
• Monitors budgets, prepares financial reports, and manages spreadsheets for budgets, grants, or contracts using online financial systems and budget tools.  
• Handles correspondence, assesses and routes inquiries, and follows up on actions required for administrative reporting.  
• Supports departmental activities by taking minutes, composing and editing documents, managing complex calendars, and arranging meetings, appointments, and travel.  
• Coordinates events, maintains office supplies inventory, and performs library and research work.  
• Utilizes multiple technical applications for word processing, database management, spreadsheets, and presentations.  
• Acts as the primary information source for the department's customers, including faculty, students, staff, and external parties.  
• Creates and maintains filing systems, and manages information dissemination via phone, mail, and email.  
• Assists in the training, scheduling, and work distribution among students and temporary staff.  
• Performs additional duties as needed, with some requiring work during nights and weekends.

QUALIFICATIONS – Qualifications are deemed required or preferred and represent what is needed to effectively perform the job.

• A college degree is preferred, or an equivalent combination of education and experience in an office environment.
• At least five years of related experience with proven office administration and customer service skills are required.

KNOWLEDGE, SKILLS, AND ABILITIES – May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with the job. 

• Knowledge of office processes, business policies, and relevant computer software and electronic communication tools.
• Demonstrated interpersonal skills with experience providing complex administrative support in a high-profile environment with tact and diplomacy.
• Experience in managing budgets and multiple deadlines is required.
• Ability to work collaboratively across teams and with diverse projects and constituencies.
• Proficiency in Microsoft Office Suite, particularly MS Word and Excel.
• The ability to multi-task and maintain a positive attitude is essential.

PHYSICAL ABILITIES – Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Requires long periods of mental concentration.
• Constant coordination of mental and visual attention is necessary.
• Demands the ability to stand or sit for extended periods.
• Ability to lift and move objects up to 20 lbs.

WORK ENVIRONMENT – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• Typical office conditions are the standard physical place and existing conditions.
• Sometimes requires work during nights and weekends.
• Travel to Boston for meetings as required.

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.  Certain job duties described herein may be subject to possible modification in accordance with applicable state and federal laws.

COMPENSATION

Compensation for this position will be between $ 66,560 - $ 68,150 annually, commensurate with experience.

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week. 

Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.