Job Abstract

Life is better with compassion!

Patients and families near the end of life should have a caregiver committed to the art, science, and skill of delivering compassion.

Death is a meaningful experience for patients and loved ones. We only have one chance to get it right.

Delivering compassion the right way is not easy; it takes skill, heart, commitment, and structure to do it well.

We believe the effort is worth the challenge because nobody should die alone.

Organizations can do more, and this industry can be better. Crossroads exists because compassion should not be a transaction.

Everyone needs a business model. Compassionate teamwork is the engine that runs our organization. We believe challenges should not alter the heart of our organization, but instead, make us stronger as a team. We aren't compromising our promise. We believe in empowering our team to deliver compassion and build stronger connections in our community.

Look, we aren't blind to the challenges in this business. The work we do is fulfilling for us. To grow, listen, be heard, and be challenged as a team is standing up for the heart of our organization.

Referral Coordinator Position Qualifications:

• Minimum of 1 year of hospice experience required.
• Experience in a medical office or healthcare setting is required.
• Excellent time management skills, detail-oriented tendencies.
• Must have computer training and Windows-based applications experience required.
• Must have reliable personal transportation, a valid driver's license, and the ability to safely and personally operate a vehicle.
• Strong understanding of electronic clinical record utilization.
• Responsible for maintaining complete confidentiality of patients' records and all other confidential information that may be received during the course of patient care, including financial information and personnel records.
• Ability to assign a patient to the appropriate team in coordination with the required team leader(s) after admission.
• Receive and promptly process referrals and/or inquires for services provided by hospice.
• Schedule with patient /family, a hospice representative to provide information on hospice care and determine the need for service.
• Extensive knowledge of hospice care and services.

Referral Coordinator Benefits:

• Be part of a team willing to grow, listen, be heard, and be challenged.
• Health, Dental, Vision, 401k, PTO.
• Set the industry bar for the standard of care.
• Continuing Education Reimbursement.
• Ability to grow into a variety of different roles inside our team and organization.
• Competitive Industry pay.

Schedule:

• Monday to Friday 8:30 AM to 5:00 PM