Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area. Essential Functions. Maintains the patient record (in written and/or electronic format. Competency 7 Facilitates communication and efficient unit/department operations. Competency 5, 6 Orders supplies. Competency 5 Demonstrates knowledge and use of available resources and communication tools. Competen... more details
Position Summary
Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.
Essential Functions
Maintains the patient record (in written and/or electronic format. Competency 7
Facilitates communication and efficient unit/department operations. Competency 5, 6
Orders supplies. Competency 5
Demonstrates knowledge and use of available resources and communication tools. Competency 7
Maintains awareness and control of reception desk and surrounding area. Competency 5,6
Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers. Competency 1 & 2
Takes responsibility for self -development and supports a learning environment. Competency 3
Displays commitment to the mission of the hospital and its values. Competency 4
Required For All Jobs
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications Education
High School Equivalent / GED Required
Work Experience
1 years Of experience in a clinical setting with secretarial experience Required or
1 years Experience in secretarial work Required
Knowledge, Skills, & Abilities
Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as, exhibiting strong organizational skills and work ethic. Required
Ability to complete tasks with minimal supervision. Required
Ability to de-escalate tense situations in a calm and constructive manner. Good oral and written communication skills Required
Proficient computer needs with the ability to grow and adapt to new technologies. Required
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