Job Abstract

As an Infrastructure Reliability Engineer you will be proactively driving the reliability risk identification, assessment and mitigation for datacenter infrastructure equipment (Example: Air Handling Units, LV Generator, MV Transformers, LV SWGR, Breakers, UPS, Chillers etc.). You will also be responsible for root cause analysis of critical equipment failures and drive the continuous improvements to improve datacenter availability for AWS customers. You will work closely with both internal and outside partners including suppliers to drive key aspects of product specification, risk identification plan and execution. You must be ownership minded, independent, action and results oriented to succeed in an open collaborative environment.
The candidate should have experience in using Physics-of-Failure based approach to develop and implement both analytical and empirical approaches for product quality/reliability risk identification and assessment during product design, manufacture as well as deployment stages. The individual should be able to drive AWS application-specific requirements in carrying out both lifecycle environmental and operational stress driven risk analysis, including thermal, electrical, chemical and mechanical stresses so to identify overstress and fatigue-related product weaknesses. Candidate should be capable of evaluating not only product design quality/reliability risks, but also have the skills and experiences in assessing electronics manufacture process related quality/reliability issues. Knowledge of statistical techniques and models is required to analyze test as well as field data.

At the component level, the individual will drive critical component identification and the associated vendor selection and qualification requirements. The candidate will be expected to use knowledge of process capability for electronic component production as well as system-level performance requirements to establish critical to quality and reliability metrics.
At the system level, the individual will develop datacenter system level reliability model and related reliability quantification and risk analysis for datacenter configuration optimization. The candidate will be expected to be familiar with system reliability engineering tools, such as reliability block diagram, statistical modeling and data analytics.

During sustaining stage, candidate will be responsible for monitoring product performance in the field and will be responsible to drive root cause analysis of any critical failures and the associated corrective and preventive actions. The individual should also be able to drive effective vendor auditing and quarterly review process to drive the continuous improvements of datacenter availability.

The successful candidate should be considered as an expert in the reliability engineering field and have a proven track record of success in not only product reliability leadership, as well as business negotiations and program management. Strong skill-set in problem analysis and solving as well as communication and vendor management are necessary. Candidates should also be able to travel within US and internationally.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are open to hiring candidates to work out of one of the following locations:

Herndon, VA, USA

- Bachelor's or Masters degree in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or related field
- 10+ years of Reliability Engineering work experience in high reliability industry
- 5+ years of experience with failure analysis activities and root cause analysis
- 5+ years of experience with accelerated life testing, stress analysis and finite element analysis

- Ph.D. in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or a related field.
- 10+ years of work experience in reliability risk identification and assessment from component to system level applying analytical, experimental and statistical approaches to evaluate product design and manufacture quality/reliability levels
- Experience with proactive and effective reliability approaches in a cost-effective manner throughout product design, manufacture and deployment stages
- Proven experience in working with external design and manufacturing supply chain partners.
- Familiarity with major data center infrastructure equipment reliability performance
- Ability to influence development teams, procurement and external partners
- Ability in managing multiple qualification activities and development schedules
- Excellent verbal and written communication skills
- Meets/exceeds Amazons functional/technical depth and complexity for this role
- Meets/exceeds Amazons leadership principles requirements for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.