Job Abstract

The Administrative Assistant Supervisor will oversee the administrative staff and provider and patient needs for the Stein Eye Calabasas multi-specialty clinic. We are seeking a proactive and cheerful candidate that will ensure the staff

• Provide administrative staff training, scheduling, and monitor work performance
• Manage providers' schedules
• Supervise patient scheduling and clinic flow
• Oversee completion and accuracy of insurance authorizations
• Counsel patients regarding financial options, costs, and preparation
• Provide back-up support or coverage to the administrative staff as needed

Required:

• Minimum of two years of supervisory experience in a clinical setting, including organizing workflow to accomplish established objectives, training staff, and evaluating staff effectiveness.
• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Familiarity with surgery scheduling systems, preferably with UCLA systems / CareConnect or ophthalmology, or both.
• Working knowledge of current third party payor systems including managed care and governmental programs; familiarity with current patient billing practices.
• Strong organizational skills to effectively coordinate the patient care activities of the practice.
• Excellent interpersonal skills including the ability to deal effectively with patients who are under stress.
• Familiarity with computerized patient appointment scheduling and registration systems, preferably CareConnect.
• Ability to follow-through with tasks under minimal supervision and ability to prioritize work effectively.
• Ability to organize and maintain patient records efficiently.
• Ability to perform under the stress of frequent interruptions and/or distractions.

Preferred:

• Working knowledge of ophthalmology terminology.
• Experience managing patient care activities in a medical practice.