Valley Presbyterian Hospital is a stand-alone, 350-bed community hospital and one of the largest and most prestigious full-service acute care facilities in the San Fernando Valley. Valley Presbyterian is a certified STEMI receiving center and Stroke Center. We are dedicated to the health and wellbeing of the San Fernando Valley. Working here means becoming part of an organization that not only cares for the patients inside our walls but also takes seriously a responsibility to be a vital asset to the community we call home. Through community benefit programs, volunteerism, and philanthropy, the people of VPH extend our organization’s impact far beyond our campus, deeper into the lives of those who need help.
Valley Presbyterian Hospital is a place where you can grow professionally and have a career in a supportive environment. You voice can make a difference in the quality of care provided to our patients. Experience the difference; the difference you can make and the difference a supportive environment has on your well-being. You are not alone, we are a team, a family.
We welcome those who want to join us in this vital work.
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Communication – Upholds professional communication with colleagues, physicians, and other members of the health care team. Utilizes the Situation Background Assessment and Recommendation (SBAR) communication format. Prior to contacting physicians is prepared with relative patient data and proactively anticipates the information the physician will need to respond to the call/request.
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Confidentiality – Maintains strict confidentiality at all times, following HIPAA and VPH policies. Performs daily activities within the appropriate ethical and legal guidelines as defined by the Compliance program and in accordance with Valley Presbyterian Hospital’s mission, vision and values.
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Cross-training – Cross trains to all areas within floating cluster, according to hospital policy.
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Documentation and system utilization - Utilizes information technology to document processes of care in a timely manner and independently seeks out opportunities for improving computer/automation skills.
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Evaluation of care – Collaborates with preceptor/mentor and physicians to evaluate the effectiveness of the care plan through observation of the patient's condition, behavior, signs and symptoms of illness, and reactions to treatment, through communication with the patient and the health team members, and modifies the plan each time the patient’s condition changes and in accordance with policy.
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Infection control – Adheres to Universal Precautions, and VPH infection control standards, including performing hand sanitation before and after each patient contact.
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Medication administration – Administers all medications per hospital policy. Reports medication errors to nurse leader and promptly notifies physician.
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Nursing process, assessment, and diagnosis – Collects and interprets patient data using the nursing process and data from the physician and medical record (e.g. history and physical, progress notes). Formulates a nursing diagnosis through the observation of the patient's physical condition, behavior, and interpretation of information. Assesses patients according to unit guidelines and anticipates changes in patient’s status. Performs skills in an independent manner with a validated competency. Explains the care/treatment to the patient and family throughout their stay.
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Patient advocate – Works on behalf of the patient and family, advocating in support of their values, beliefs, evidenced-based practices, and standards. Ensures that patient personal hygiene needs are addressed in a dignified and consistent manner.
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Patient discharge process – Provides ongoing discharge education to the patient/family based on individual patient needs. Starts planning for an effective discharge upon admission.
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Patient Satisfaction – Provides a caring, compassionate approach and a kind attitude with a gentle touch. Keeps the patient/family informed. Apologizes for unanticipated delays in service. Functions as a team player, eager to help and learn new skills. Offers assistance, with a willing attitude. Adheres to the hourly rounding policy by proactively seeking to resolve patient/family needs.
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Patient Throughput – Supports patient/hospital throughput initiatives to facilitate timely, efficient, and effective patient acceptance from the Emergency Department and other units. This includes a timely transfer/discharge of patients.
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PI/Evidenced –based practice – Seeks opportunities to participate in achieving unit or hospital quality initiatives such as patient satisfaction, core measures, CMS and DNV compliance, CDPH requirements, and PI projects (e.g. decreasing falls, restraints, hospital acquired pressure ulcers, pain).
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Professional image - Exhibits professionalism in appearance, conduct, communication, and behavioral appropriate to the situation.
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Must be able to fulfill the essential functions of the position.
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Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.
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Fast and continuous work pace with variable workload.
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Frequent contact with staff and public under a variety of circumstances. Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population.
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Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death.
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Handles emergency/crisis situations in accordance with Hospital policy.
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Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio.
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Occasional travel may be required.
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Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts.
Patient Care ( Continuous: 66 to 100% of time, Frequent: 33 to 65% of time, Occasional: 0 to 32% of time)
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Continuous standing/walking and occasional/intermittent sitting.
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Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and shoulder level to handle/operate medical equipment/devices.
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Frequent reaching above shoulder level and overhead.
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Frequent forward bending, twisting, squatting and kneeling; occasional climbing.
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Occasional repositioning and transferring patients weighing up to 200 pounds between bed, chair, and gurney.
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Occasional lifting and carrying equipment weighing up to 25 pounds.
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Occasional/intermittent pushing of gurneys, wheelchairs, bed and other medical equipment over tiled and carpeted surfaces.
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Continuous use of near vision to read medical equipment such as monitoring devices and reading documents and computer screens; hearing and verbal communication to interact with patients, co-workers, and other customers.
