DUTIES AND RESPONSIBILITIES FINANCIAL RETURNS Complete guest payment transactions as outlined in cash and charge procedures. Document legibly the guest’s order information on guest checks. May answer room service phones and record orders; utilize up-selling techniques to increase sales. PEOPLE Promote teamwork and quality service through daily communication and coordination with other departments. Coordinate VIP deliveries with appropriate departments. GUEST EXPERIENCE Alert Management of any se... more details
DUTIES AND RESPONSIBILITIES
FINANCIAL RETURNS
Complete guest payment transactions as outlined in cash and charge procedures. Document legibly the guest’s order information on guest checks.
May answer room service phones and record orders; utilize up-selling techniques to increase sales.
PEOPLE
Promote teamwork and quality service through daily communication and coordination with other departments. Coordinate VIP deliveries with appropriate departments.
GUEST EXPERIENCE
Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
Delivers and serves food and beverages to hotel guests’ rooms; set up and serves the order in the guest’s room according to specifications and standards.
RESPONSIBLE BUSINESS
Describe all menu items; methods of preparation and prices as needed. Work within policy to accommodate guest’s special food requests.
Performs set-up and closing side-work; stock service station, make coffee, etc. Preset trays as necessary; prepare flatware “roll-ups”.
May be required to retrieve trays from guest rooms and hallways within a prescribed time period.
May assist with other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS
Basic reading, writing, and math skills and food service experience with general knowledge of restaurant operations
This job requires the ability to perform the following:
Carrying or lifting items weighing up to 50 pounds
Moving about the kitchen
Handling food objects, products, and utensils
Bending, stooping, kneeling
Other:
Communication skills are utilized a significant amount of time when interacting with guests, cooks, and supervisors.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
Basic math skills are frequently used when handling cash and credit.
May be required to work nights, weekends, and/or holidays
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.
