Job Abstract

This position functions as an interface with patients, physicians, staff and is responsible for handles all incoming calls screening, transferring, and answering appropriately, timely, and efficiently. Takes accurate and appropriate messages. Greets patients/visitors, check patients in and out, distributes mail, faxes, etc. Assists department with various duties as needed. In addition, this position will be responsible for obtaining all information relating to patients and facilitates, and collection and dissemination of information to the medical record and information system.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications:

• Customer relations experience

Preferred qualifications:

• Medical Assistant, Billing, or Front Office Management certification from an accredited vocational school
• Medical Assistant Certification (CMA) upon hire
• Experience as a receptionist in the healthcare industry or as a Medical Assistant
• Experience in handling and balancing cash
• MS Word, Excel and IDX experience
• Experience with computers or automated scheduling

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.