For Case Managers of all U.S. VETS Programs: Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas: Housing, Employment, Education/ Training, Financial, Sobriety Support/ Addiction Treatment, Legal, Family/ Social, and Medical/ Psychiatric Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services. Facilitates client intake process and ... more details
Job Details
Experienced
USVETS Inglewood - Inglewood, CA
Full Time
4 Year Degree
$23.08 - $26.66 Hourly
Day
Nonprofit - Social Services
Description
This position reports directly to the Program Coordinator of the U.S.VETS program in which the Case Manager is assigned. Case Manager II is responsible for providing guidance to veterans to achieve their highest level of independence. Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual clients needs.
FLSA Classification: Non-Exempt
Responsibilities:
For Case Managers of all U.S.VETS Programs:
Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas: Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric
Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services.
Facilitates client intake process and compiles client files ensuring all program eligibility documentation is complete
Collaborates with clients to complete Individual Action Plans (IAP)
Maintains confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards
Meets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format
Reviews and documents updates for IAPs on a monthly basis
Completes timely discharge summaries
Conducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clients
Assists in quality management activities, data collection, and preparing reports
Facilitates client life skills classes
Provides specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.)
Conducts random drug and alcohol screenings of clients
Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards
Completes accurate and timely data entry into the HMIS system as applicable and other required internal and external databases
Documents client referrals for services
Attends scheduled team meetings and trainings
Maintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion
Drive company vehicle for client transportation or other work-related activities.
Performs other duties as required
Additional Program-Specific Duties:
U.S.VETS has various programs in which a Case Manager may be assigned to, including Transitional Housing, Permanent Housing, Workforce, Supportive Services for Veteran Families, and Incarcerated Veterans Transition Program, that have additional program-specific duties as outlined below.
For Case Managers working with Transitional Housing Clients:
Focuses on providing case management services that result in clients transitioning to permanent housing
Ensures clients are accounted for daily through contact, bed check, and/or daily sign-in logs
Monitors program rent/participant fee compliance to assist clients in prioritizing housing
Additionally, for programs with scattered-site transitional housing such as the Transition In Place (TIP) Program, locates housing units in the community that meet clients needs
For Case Managers working with Permanent Housing Clients:
Focuses on providing case management services that result in clients obtaining and maintaining permanent housing
For programs with scattered-site permanent housing, locates housing units in the community that meet clients needs
For programs that serve families with dependent children, ensures that children and youth are enrolled in school and connected to the appropriate services within the community, including early childhood education programs
For Case Managers working with Workforce Clients:
Assists with Workforce Program Assessment and Enrollment processes
Works with clients to develop an Individual Employment Development Plan; assesses, alleviates, and reduces any barriers to employment; assists the veteran with the planning of short-term and long-term employment goals to include education and training goals
Provides individualized assistance to clients in developing cover letters, resumes and obtaining other supportive services.
Facilitates groups or classes, i.e., Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, etc.
Makes presentations of clients employment backgrounds to prospective employers.
Learns and maintains knowledge of community employment agencies and procedures, along with any modifications to those procedures.
For Case Managers working with SSVF Clients:
May report directly to the SSVF Team Leader if applicable
Conducts rapid rehousing and homeless prevention services for veterans and their families
Works with clients to develop a Housing Stability Plan
Provides case management services to family members in the veteran household
Conducts home visits to provide case management services
Ensures that dependent children are enrolled in school and connected to the appropriate services
within the community, including early childhood education programs
Maintains compliance with VA regulations and organization protocols in requesting and distributing Temporary Financial Assistance to third-parties on behalf of veteran households to include cross-referencing HMIS
Assists in rapidly placing homeless veteran families into housing
Conduct Rent Reasonableness Testing and ensure Habitability Standards are met for veteran families rental units
Coordinates with VA Grant & Per Diem Transitional Housing Programs for immediate placement of clients and case manages them while they are on the Rapid Rehousing Track of the program
For Case Managers working with Aftercare Case Management programs:
Reports to the Permanent Housing Coordinator for sites with this position. Otherwise reports to the Transitional Housing Coordinator or the Director of Behavioral Health.
Make home visits by the Case Manager to monitor housing stability
Provide or coordinate educational activities related to meal planning, tenant responsibilities, the use of public transportation, community resources, financial management, development of natural supports
Making referrals to needed services, such as mental health, substance use disorder, medical, and employment services
Participating in case conferencing with other service providers who are working with the veteran
For Case Managers working with Incarcerated Veterans Transition Program (IVTP):
Assists with Program Assessment and Enrollment processes for clients currently in jail/prison or recently released from jail/prison.
Works with clients to develop an Individual Employment Development Plan; assesses, alleviates, and reduces any barriers to employment; assists the veteran with the planning of short-term and long-term employment goals to include education and training goals.
Provides individualized assistance to clients in developing cover letters, resumes and obtaining other supportive services.
Facilitates groups or classes, i.e., Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, etc.
Makes presentations of clients employment backgrounds to prospective employers.
Learns and maintains knowledge of community employment agencies and procedures, along with any modifications to those procedures.
When clients are currently incarcerated, meetings and classes will be conducted in the jail/prison.
Ability to pass background for clearance into jails/prisons.
Preferred experience working with clients transitioning from jail/prison.
For Case Managers with nursing credentials:
Oversee and track infection control protocols; assist with ensuring protocols related to health and wellness are implemented and maintained
Assist with coordinating health testing (i.e. TB, COVID, Flu, etc.) to include mass testing, self-administered testing, any required annual testing, or other testing as instructed and responsible for tracking results
Coordinate off site testing with the VA and other healthcare partners as needed
Track any required vitals (i.e. temperature checks) at client intake, daily as determined by policy, or as otherwise required per company policies
Conduct brief screenings of clients who present with flu-like symptoms and document screening results and referrals made
Triage any reported client symptoms for appropriate care
Track staff and client isolation/quarantine periods including approval of isolation/quarantine start and end dates and required timeline symptom-free periods for ending isolation/quarantine
Serve as liaison with any healthcare partners related to coordination of care to offsite isolation facilities
Daily check-ins with clients in hospital, or isolation/quarantine on or offsite
Assist with medication storage and dissemination
Document and submit qualifying services for medical billing
Conduct universal precaution and blood borne pathogen training for staff annually or as frequent as necessary
Coordinate health-related events at site (i.e. health fairs, mobile medical, healthcare classes)
Collaborate with any contracted nurse or other contracted healthcare professional and/or medical labs as needed to carry out these responsibilities
Must have and maintain required nursing credentials as a Licensed Practical Nurse (LPN) and Registered Nurse (RN)
While U.S.VETS may provide trainings that support the maintenance of credentials at the companys discretion, the employee is responsible for maintaining credentials.
Qualifications
Requirements:
Bachelors Degree required. Degree in Social Work, Psychology, Counseling, or other related social service field preferred. Experience may substitute for degree requirements for employees hired prior to 4/9/15.
Two years of experience in social services or related field preferred.
Experience working with homeless and/or veterans preferred.
Certification in Substance Abuse Counseling preferred.
Experience facilitating support groups preferred.
Strong oral and written communication skills.
Professional manner and appearance.
Ability to work independently and within a team.
Ability to take direction.
Ability to work effectively with diverse group of clients, staff, and community members.
Computer proficient in Microsoft Office and Internet.
Valid drivers license required. Must meet company insurance requirements and complete a provided driver training course.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.