Job Abstract

Job Summary

The Food Pantry Associate works as a team member with several social service professional and paraprofessional staff performing duties and providing support to program staff and clients.  The Food Pantry Associate ensures that pantry operation and service is performing optimally.  The Food Pantry Associate works at a fast pace in a dynamic environment and will be required to lift, move and carry heavy items of up to 60 pounds.

ESSENTIAL DUTIES & RESPONSIBILITIES

The Food Pantry Associate's key areas of responsibility and duties include: 

Key Areas of Responsibility:

• Operation of food pantry, and supporting food pantry service.
• Acts as point person for food donation sources.
• Maintain and manage food inventory and pantry storage space.
• Assist and manage pantry clients.
• Assist and support pantry volunteers or case managers.
• Ensure data and documentation is correctly maintained.
• Lift, move and carry heavy bags (approximately 50-60 pounds) of produce and crates to facilitate stocking and storage.

Essential Duties:

• Set-up and clean-up before and after pantry operating hours. 
• Make sure the pantry is presentable. Restock food, put away refrigerated items and dispose of expired items.
• Support and help determine daily distribution amounts.
• Support pantry volunteers and delegate specific assignments.
• Document and distribute emergency food bags for non-pantry clients.
• Update the pantry chalk board and PowerPoint (e.g., closed dates, relevant information, events, and activities).
• Help submit the monthly supply order to the program manager before the order date.
• Perform monthly cleaning of the pantry (e.g., sweep and mop walk-in refrigerator, clean milk crates, clean produce racks, and sweep pantry storage)  
• Support Food Forward: Deliver Sunday Farmer’s Market boxes every Friday, Pick-up Farmer’s Market donation every Wednesday, act as contact person for Sunday volunteer drivers, and notify of St. Joseph Center closures
• Support WSFB pickups and stocking at pantry.
• Clean and organize the pantry storage space, as well as sort new donations
• Rotate and distribute food in a timely manner.  Keep food pantry office fully stocked in order to make room in the pantry storage for basement stored donations.  Maintain an organized and open space that ensures there is always available storage for drop-off of new donations.
• Schedule the renewal and registration appointments for pantry clients.
• De-escalate and resolve any client issues.
• For onsite workshops, collect pantry cards as well as create and distribute receipts.  Provide a list of workshops completed in July and August for clients’ preparation of holiday sign-ups.
• Assist with holiday registration and seasonal or special projects.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.