Essential Duties Establish and maintain strong client relationships with assigned account(s). - Develop operational improvement plans and implements process changes within assigned facilities. Work to increase revenue by ensuring that Project Managers and Supervisors are looking for ways to provide additional services to the customers. Ensure work assignments and schedules meet department, facility, and contractual needs; plan, develop, and assign work schedules to ensure service delivery expect... more details
Essential Duties
Establish and maintain strong client relationships with assigned account(s).
·Develop operational improvement plans and implements process changes within assigned facilities.
Work to increase revenue by ensuring that Project Managers and Supervisors are looking for ways to provide additional services to the customers.
Ensure work assignments and schedules meet department, facility, and contractual needs; plan, develop, and assign work schedules to ensure service delivery expectations are achieved.
Engages with and develop favorable relationships with ABM’s charging solutions partners, providers, contractors, utility operators and EV services companies.
Supports the design and construction of EV charging facilities across North America
Develops processes, protocols, and key performance indicators (KPIs) for executing and monitoring partner network charging & installation services, addressing performance shortfalls with partners when necessary.
Ensures that all projects are competed timely in accordance with established quality standards and procedures.
Develops and implements policies that ensure completion of area functions.
·Coordinates closely with related departments to maintain schedules and effect necessary revisions are required.
Reviews and approve contractor bids, RFI’s, submittals and change requests.
Achieves high customer satisfaction through effective communication of both technical and non-technical topics with all levels of the organization both verbally and in writing.
Exhibits project leadership, and effective decision making throughout each project and consistently deliver projects that meet all stakeholder requirements and are fully commissioned, qualified and ready for start-up/occupancy.
Perform other duties as assigned.
Job duties may be modified at any time.
Required Qualifications
Must be fluent in Korean/English.
Must have expertise in Korean Culture
Education:
Bachelor’s degree or equivalent experience.
Engineering background preferred but not required.
MBA preferred but not required.
Experience:
5 to 8 years of experience, including minimum (3) years project management experience.
Other:
Ability to adjust work schedule as needed to support the project.
Well organized with strong planning.
Solid business acumen and basic accounting principles.
Ability to grow strong relationships across all levels of the organization.
Ability to work through ambiguity and maintain composure in a variety of situations.
Passion for excellence backed by a track record of accountability, collaboration, and integrity.
Exceptional verbal and written communication, interpersonal, consultative, and negotiation skills.
Ability to work in a fast-paced work environment balancing multiple projects and embracing change.
Ability to resolve issues under tight timeframes and pressure.
Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
Excellent written and verbal communication, team building, and planning skills.
Excellent time management and organizational skills, detail orientation with solid analytical, troubleshooting, and decision-making skills
Strong interpersonal skills: ability to develop productive business relationships; and ability to influence and educate key internal clients.
Self-starter, entrepreneurial mindset, and proven track record of working independently.
Languages:
Korean & English Required.
Licenses:
Valid state issued driver’s license.
Working Environment and Travel Requirements
Up to 50% travel
This role can be based in CA.
Pay: $130,000.00 - $160,000.00/Annual
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit
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