Interface with customers to manage higher-level work or job requirements requiring a specific production knowledge or skill. - May serve as on-site/off-site sales coordinator for presales ad steady state engagements. - Responsible for quoting commercial and transactional print type projects. - Performs other duties as assigned.... more details
Come Create at Ricoh
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in yourself
At Ricoh, you can:
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
POSITION PROFILE The Customer Liaison position is assigned to manage specific customer activity over a set of customer accounts within an offsite location. In addition to delivering certain contracted services, this position is responsible for interfacing with the client to determine the best way to meet current and future needs and for building a positive relationship with the customer in order to grow the account. May have on-site/off-site or third-party job coordination and/or job consulting responsibility. Will maintain a high level of customer interaction with a focus on growing volume and new business. In some cases, this position may also be responsible for technical support for equipment, production and job requirements. This is an exempt position that requires specific customer knowledge. This position operates in a 24-hour, 7day a week, 365 days a year environment which can include weekends and holidays.
JOB DUTIES AND RESPONSIBILITIES * Interface with customers to manage higher-level work or job requirements requiring a specific production knowledge or skill. * May serve as on-site/off-site sales coordinator for presales ad steady state engagements. * Responsible for quoting commercial and transactional print type projects. * Performs other duties as assigned.
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