3-5 years experience in legal field, communications, policy management, project management or business analytics. Bachelor’s degree or higher in law, business, risk management, or a related field of study. Must be detail and deadline oriented; conscientiousness and accuracy are necessary for the success of this role and program. Must be able to write, edit and revise policies and procedures, draft routine reports, and correspondence. Demonstrated facilitation skills in large and small group sett... more details
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What We'll Bring:
At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
As part of the Enterprise Compliance - Program Management Office, this Consultant position will act as a subject matter expert for the Policy Governance Program. The position will actively run the day-to-day operations of this program, while facilitating the development, continuous improvement, and expansion of the program. This high visibility position will be a source of new and improved program processes and will share program knowledge with associates at all levels of the organization, including executive level stakeholders
What You'll Bring:
- 3-5 years experience in legal field, communications, policy management, project management or business analytics.
- Bachelor’s degree or higher in law, business, risk management, or a related field of study.
- Must be detail and deadline oriented; conscientiousness and accuracy are necessary for the success of this role and program.
- Must be able to write, edit and revise policies and procedures, draft routine reports, and correspondence.
- Demonstrated facilitation skills in large and small group settings and strong relationship management skills.
- This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TransUnion office location for a minimum of two days a week.
Impact You'll Make:
Program Execution & Development
- Become an expert in the field of policy governance and related best practices.
- Run the daily operations of the Policy Governance Program. This includes initiating policy reviews, incorporating edits into policy drafts, advancing policies, scheduling, and facilitating meetings with, and sending follow-up communications to reviewers/approvers.
- Working with vendors for policy translations and publishing policies on internal websites.
- Conduct bi-weekly Policy Status meetings with stakeholders from Legal, Compliance Advisory and Business Units leadership.
- Work with US Legal team members and executive leadership to ensure the accuracy of policies.
- Distribute completed Policies to appropriately identified associate audiences via the Learning Management System.
- Participate as required in regulatory requests, exams, customer and internal audits, providing all necessary reports and documentation.
- Address issues, identify better ways to perform work and develop solutions related to policy program practices in support of hitting Key Performance Indicators (“KPIs”).
- Must balance growing workload, competing demands and demonstrate ability to effectively prioritize and execute tasks.
Communication & Writing Skills
- Organize and facilitate meetings with associates of all levels across the company, including executive leadership.
- Effectively communicate and present policy recommendations, policy edits, policy content and policy governance concepts to policy reviewers and approvers. Format, proofread and provide detailed written recommendations around policy content for standard approval level policies. Incorporate edits from multiple parties into policy drafts.
- Ensure clean, grammatically correct, well organized policy drafts are ready for presentation and approval by executive leadership.
- Prepare summaries, reports and metrics for management, auditors, regulators, and executive leadership.
- Develop and maintain detailed procedural documentation and training materials in support of program continuity and growth.
Systems and Data
- Become subject matter expert on the policy management system (Compliance 360 “C360” Policy Module).
- Ensure policy reviews through entire lifecycle within C360 from the initiation of the review to the publishing of the policy. This involves learning mechanics of advancing workflows, uploading documents, and editing within the system, and other system related tasks.
- Store policies in appropriate locations, provide accurate metadata for each policy and keep policy metadata updated.
- Utilize C360 for generating ongoing and proactive reporting of program KPIs to leadership and for generating ad hoc reports/data, as requested.
- Facilitate large and small group training on basic use of system.
- Identify opportunities to enhance current policy management processes with C360 customizations, with goal of streamlining policy management processes, reporting, and improving the user experience.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, tuition reimbursement, additional (following any short-term disability) 10 weeks of parental leave with gradual return, adoption assistance, fertility coverage, spousal and domestic partner benefits, charity gift matching, employee stock purchase plan, retirement contributions with employer match, organizational growth potential through our online learning platform with guided career tracks, and access to TransUnion’s Employee Resource Groups.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
TransUnion's Internal Job Title:
Consultant, Compliance Program Management
