Job Abstract

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

As an American Sign Language Healthcare Interpreter, you will assist deaf patients, their families, clinical caregivers and professional caregivers by interpreting dialogue from spoken English to American Sign Language, ensuring the coordination of information for issues to be resolved.  

The ideal future caregiver is someone who: 
• Demonstrates a strong work ethic. 
• Is open-minded and adaptable.  
• Has excellent interpersonal, communication, problem solving, self-management and computer skills.  
• Thrives in a team environment.  
• Has organizational skills, including planning, critical thinking, paying attention to detail and conflict management.  

By taking this opportunity, you will experience amazing friendship and support in a motivated, hardworking team of experienced interpreters. You will be able to participate in mentorship programs and receive reimbursement for certificate (RID or NIC) renewal.  

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities:

• Assists deaf patients, their families, clinical, professional staff by interpreting information through dialogue spoken in English to American Sign Language such as; patient histories, physician instructions to patient, patient questions for physician, nurse-patient dialogue.
• Conducts preoperative or postoperative education and communicates the ramifications of accepting treatment or undergoing surgery, ensuring that patients understand their illness, its treatment and their legal rights.
• Using a broad spectrum of professional discipline and socioeconomic and cultural perspectives, relays sensitive information including diagnosis of terminal or severe illness, death of a family member during treatment or surgery or information pertinent to ethnic, cultural or religious values, morals and customs.
• Works with designated contact to coordinate and respond to patient requests and problem resolution to provide timely follow-up to complaints.
• Other duties as assigned.

Education:

• Bachelor's Degree (B.A. or B.S.) preferred.
• Anatomy and other medical terminology attained through formal coursework or experience required.

Certification:

• National Interpreter Certified (NIC), Certified Deaf Interpreter (CDI), Certificate of Interpretation (CI) or Certificate of Transliteration (CT) certifications through the RID (Registry of Interpreters for the Deaf) required.
• Must possess a valid State Driver’s License and maintain automobile insurance coverage.
• Must obtain Ohio license within 30 days of start date.

Work Experience:

• A minimum of 2 years of professional interpreting experience.
• A minimum of 2 years of ASL experience, preferably in a healthcare setting.
• Previous knowledge of Deaf Culture preferred, especially as it relates to communication and treatment.
• Offset: Bachelor's degree and 1 year of related experience.

Physical Requirements:

• May require extended periods of standing, walking or sitting; manual dexterity sufficient to perform work on a PC or mobile device.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures. 

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities