Job Abstract

CIVIL SERVICE COMMISSION ANNOUNCEMENT # 2024- 041 DE

Application must be made electronically through the City of Cleveland’s web site:

THE ELECTRONIC APPLICATION PERIOD IS FROM 12:01 A.M. ON FRIDAY, APRIL 19 2024

UNTIL 11:59 PM. ON THURSDAY, MAY 16 20204. NOTE: APPLICATIONS WILL NOT BE ACCEPTED AFTER 11:59 PM ON THURSDAY, MAY 16 2024

SALARY: The prevailing salary for this position as established by Ordinance of the Council of the City of Cleveland is $31,200 - $61,851.78 per year.

EXPERIENCE EVALUATION: An experience evaluation consists of a quantitative evaluation of an Applicant’s academic training and experience pertinent to the classification for which an examination is taken, based on the statement of experience as recorded on the candidate’s application and on academic training based on required credentials.

Under supervision, makes investigations of a miscellaneous nature, such as investigations concerning complaints, violations of City ordinances, and delinquent accounts. Performs duties as required. TYPICAL TASKS: Conducts special investigations. Investigates complaints. Investigates delinquent water and heat accounts. Investigates relief order irregularities. Investigates damages to City property. Investigates reports of obstruction to public property. Investigates curb cuts. Checks establishments of secondhand dealers, scrap iron dealers, and barber shops. Checks the Legal News and Court records for information pertaining to investigations. Locates persons responsible for damages in government-owned property. Locates persons against whom the City has claims. Locates witnesses. Serves notices on store owners, tenement owners, and ordinance violators. Collects delinquent accounts. Issues, inspects, and investigates permits and licenses. Keeps records. Makes reports.

A High School Diploma or GED is required. Two years of full time paid investigative customer service or investigation experience is required, three years is preferred. A valid State of Ohio Driver's License is required. May be required to own or have access to a properly registered and insured motor vehicle. Must have good written and verbal communication skills. Must be computer proficient and be familiar with Microsoft Office Suites. May be required to obtain job specific certification after hire.

NOTE: Minimum qualifications must be met as of the last day of the filing period unless otherwise stated.

In accordance with the Ordinances of the City of Cleveland: A person who has had as his/her primary residence in the City of Cleveland for at least one year at the time of filing a Civil Service application, and desires to take an entry-level Civil Service examination, shall, if a passing grade on the written examination is attained, have ten (10) points added to his/her passing score. (NOTE: Not all Examinations consider residency credit in the scoring process) To substantiate a claim for residency points, Applicants must UPLOAD LEGIBLE COPIES of the following:

https://www.clevelandohio.gov/sites/clevelandohio/files/AffidavitOfResidency0321.pdf

Veterans' preference will be awarded, when applicable, to eligible veterans in accordance with Civil Service Rules 4.40E, 4.40F and 4.40G. Proof of active service or a DD Form 214, must be presented to the Commission at the time of filing application for the examination in which credit is sought in order to qualify for veterans' credit. If the applicant has received an honorable discharge or a general discharge under honorable conditions that applicant shall receive an additional five (5) points added to their raw score on the examination; or ten (10) points are added to their raw score on the examination if applicant’s supporting documentation indicates more than fifteen percent (15%) service connected disability.

NOTE: Only DD Form 214 (long form) or an official armed service document indicating type of discharge or separation and the dates of active service will be accepted as proof of active service.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, sex, national origin/ancestry, military status, disability, age and religion.