Assist the Director Engineering in coordinating programs involving repair electrical, mechanical, general construction, and repair and maintenance of existing facilities and equipment. Included are the safe and efficient operation of building utilities systems i.e. propane gas, electric, and water Responsibility of completing any special projects that were the responsibility of the Director Act as the Director of Engineer in absence of the Director in such capacities as hiring, counseling, and t... more details
ESSENTIAL JOB FUNCTIONS:
- Assist the Director Engineering in coordinating programs involving repair electrical, mechanical, general construction, and repair and maintenance of existing facilities and equipment. Included are the safe and efficient operation of building utilities systems i.e. propane gas, electric, and water
- Responsibility of completing any special projects that were the responsibility of the Director
- Act as the Director of Engineer in absence of the Director in such capacities as hiring, counseling, and training
- Supervises Engineering and related areas in absence of the Director of Engineering.
- Additional duties assigned by Director of Engineering , as needed, to further business objectives to include but not limited to meeting attendance, managing contracts, budget management, special projects
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous
- Be able to work PM shifts, holidays and weekends
- Coordinate and monitor all guest rooms and public spaces, equipment, and Preventative Maintenance programs to ensure the reliability, safety, and comfort of all staff and guests.
- Establish and stay current on all safety and sanitation policies and procedures that impact the property.
- Perform preventative maintenance assignments on a scheduled basis.
- Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
- Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
- Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
- Maintain franchise standards and follow-up on inspection deficiencies.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly. Be skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Must be willing and able to be responsive to complaints about maintenance.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
