As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs. Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a Product Solutions Manager in Healthcare Payments, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting ... more details
As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs. Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies.
As a Product Solutions Manager in Healthcare Payments, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.
In this role you will be expected to carry your own quota and will be responsible for prospecting and creating your pipeline and leads. You are responsible for understanding the customer’s pain points and recommending solutions that would best fit their needs. You will work directly with the Treasury Management Officer and Healthcare Banker and supports the Healthcare Payments Product needs.
Job responsibilities (11 Bullets Max – start with a verb)
Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
Sales mentality with being goal and quota driven
Focused on organization in fast-paced environment with ability to manage dozen projects simultaneously
Sources new opportunities while shepherding inbound requests
Demonstrates proactive and hardworking nature
Consultative approach with clients and works to deeply understand current to future state with product implementation experience
Required qualifications, capabilities, and skills ( 11 Bullets Max)
5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
Extensive experience working in a sales cycle and engaging with clients on a regular basis
Experience modifying preconfigured solutions to meet complex problems
Demonstrated prior experience working in a highly matrixed and complex organization
Understanding of healthcare with knowledge specific to Revenue Cycle Management
Proven success with strong communication skills, verbally and written
Demonstrates critical thinking abilities across multitude of scenarios
Travel required up to 25%
Preferred qualifications, capabilities, and skills (7 bullets Max)
Strong technical skills with understanding multiple system integration
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