Job Abstract

Achieve and maintain the highest level of customer service. Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L). Monitor sales results against budgeted. Ensure all store associates achieve and maintain the highest level of customer service. Investigate and compile competitive information. Provide daily and weekly statistics to District Manager and corporate office. Ensure store promotions, advertising, and visual merchandising are in place and all associates and doct... more details

Job Description

What would you do? – The Specifics

Achieve and maintain the highest level of customer service.
Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
Monitor sales results against budgeted.
Ensure all store associates achieve and maintain the highest level of customer service.
Investigate and compile competitive information.
Provide daily and weekly statistics to District Manager and corporate office.
Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
Hire, supervise and train all store associates.
Motivate associates to exceed performance standards.
Interface and maintain appropriate professional relations with the doctor, other National Vision associates and customers.

Qualifications

Are you the right fit? – The Suitable Talent

Ability to read, analyze and interpret general business periodicals, technical procedures or governmental regulations.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Management experience in retail and/or optical industry.
Proficient computer skills.

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Apply with National Vision, Inc.

Search Terms: General Manager, Optical, Manager, Store Associate, Customer Service

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