Apply your supervisory code enforcement knowledge and skills to the City of West Hollywood’s Community Safety Department. As a Code Enforcement Supervisor of the City, you will work with business owners and residents to protect the quality of life for residents while balancing the needs of businesses and residents. Interacting with a variety of world-renowned businesses, including event venues, restaurants, and hotels. This position supervises staff and performs a variety of complex professional... more details
JOB SUMMARY
Apply your supervisory code enforcement knowledge and skills to the City of West Hollywood’s Community Safety Department. As a Code Enforcement Supervisor of the City, you will work with business owners and residents to protect the quality of life for residents while balancing the needs of businesses and residents. Interacting with a variety of world-renowned businesses, including event venues, restaurants, and hotels. This position supervises staff and performs a variety of complex professional and technical functions related to code enforcement operations and services, including: responding to complaints regarding zoning, business licensing, sign, land use, construction, special event permitting operations, and various other ordinance violations; managing case files; providing technical assistance; overseeing code enforcement projects/programs; coordinating operations with other departments and agencies; ensuring proper safety procedures and training; developing various studies and reports and making presentations related to same.
Ideal Candidate:
Current public sector experience with background/knowledge in code enforcement functions.
Strong supervisory, interpersonal, and customer service skills.
Ability to effectively deal with conflict and difficult interactions.
This position requires demonstrated experience in identifying, investigating, and resolving complex code compliance complaints and violations.
Possesses a Bachelor’s Degree.
Possesses a California POST Penal Code 832 (Arrest and Control) Certification.
California Association of Code Enforcement Officers (CACEO) Certification (must obtain within 6 months of hire).
International Code Council Residential Building, Plumbing, Mechanical, and Electrical Inspector Certifications (desirable)
Possesses an International Code Council (ICC) Property Maintenance and Housing Inspector Certification (desirable).
Possesses an International Code Council (ICC) Zoning Inspector Certification (desirable).
Ability to speak Spanish or Russian (desirable).
Hours of Operation and Work Schedule:
The City’s Code Enforcement function is a seven-day-a-week operation that provides service to the community from 7 a.m. to 4 a.m.
The Code Enforcement Supervisor will require a work schedule that includes nights, weekends, holidays, and work during major events (e.g., WeHo Pride or Halloween) or a work schedule based on the operation needs of the Neighborhood and Business Safety Division.
This position is not eligible for telework.
Reports to: Neighborhood & Business Safety Manager
Carries out supervisory responsibility in accordance with policies, procedures and applicable laws, including: interviewing, hiring and training staff; planning, assigning and directing work; developing schedules and distributing work orders; establishing deadlines; appraising performance; rewarding and disciplining employees; coordinating, developing and approving staff training; and addressing complaints and resolving problems.
Plans, coordinates, assigns, and monitors performance and coaches, counsels, mentors, trains, and advises employees in department for the dual goals of meeting department goals and employee career development; assists staff in the completion of assigned tasks.
Researches, develops, interprets, implements procedures designed to achieve code compliance involving application of related laws, ordinances, and regulations; drafts code language; consults with the City Attorney, City Prosecutor, staff, property and business owners, law enforcement and fire agencies; communicates and monitors policies, procedures, codes, standards, etc.; recommends, writes and develops improvement when necessary for the Division Policy and Procedures Manual.
Assists in preparation of Department budget and monitors expenditures.
Directs staff and code enforcement programs to provide information regarding municipal codes and procedures to residents and businesses.
Coordinates code enforcement activities with other City staff and outside agencies; reviews and participates in the preparation of cases for legal action and appears in court to present testimony.
Reviews, approves, processes, and monitors various construction management measures imposed as part of the discretionary review process.
Assists in monitoring special events as needed and participates in the special event permitting operations process.
Establishes and maintains communications with elected officials, boards and commissions; prepares complex reports; receives, sorts, and summarizes material for the preparation of reports; prepares work reports, resolutions, and staff reports and makes presentations.
Represents the City and/or serves as a liaison and/or member of various committees/teams/commissions and collaborates, persuades, presents reports to and negotiates with others outside own work area to coordinate efforts and maintain cooperative and efficient relations.
Ensures quality standards and compliance with regulations are maintained.
IMPORTANT JOB FUNCTIONS:
Performs and oversees code enforcement investigations, including: receiving and logging complaints; researching street files to locate properties; ensuring code and ordinance compliance; identifying and investigating violations; determining conditions which pose a threat to public safety; meeting with property owners/constituents to discuss code violations; taking photographs of violations; recommending correction(s) needed for compliance; developing and sending follow-up letters to property owners; returning to properties to assure violations have been remedied; conducting nighttime compliance investigations with staff and law enforcement personnel; maintaining and submitting all records; issuing violation letters, summons and citations; and forwarding case information to legal staff.
Oversees and may perform regulatory business license and other permitting processes in the Division, including, but not limited to: regulatory business license renewals; redesigning and maintaining forms to reflect changes in laws, ordinances, etc.; printing and distributing renewal and delinquent notices; interviewing applicants, verifying information, and reviewing forms; calculating and collecting fees, penalties and interest, and issuing receipts; and preparing licenses and various permits; coordinating regulatory business license and various permit suspension, probation or revocation process as necessary.
Determines property status and legal ownership including: researching street files, assessor parcel maps, locating properties or other databases to determine property ownership.
Administers and oversees various Division contracts, including: developing vendor contracts and assuring compliance; troubleshooting and resolving problems.
Attends and speaks at neighborhood meetings; develops, coordinates and participates in educational and/or community outreach programs related to code enforcement.
Maintains and upgrades professional knowledge, skills, and development by attending seminars and training programs and reading trade and professional journals and publications.
Interacts with a variety of high level individuals, both internally and within the community to provide information, disseminate departmental information and assist in resolving administrative issues.
Follows up on inquiries from various agencies, groups, media, etc., regarding department programs and services.
Performs other related duties as assigned.
MATERIAL AND EQUIPMENT USED:
General Office Equipment
Vehicle
Computer
Cellular Phone
Technical equipment as required
MINIMUM QUALIFICATIONS REQUIRED
Education and Experience:
Bachelor’s degree from an accredited four-year college or university in a related field; and,
Three (3) to four (4) years of progressively responsible related experience; or,
Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Licenses and Certifications:
Valid California Driver’s License
California Association of Code Enforcement Officers Certification (must obtain within six months of hire)
California POST Penal Code 832 Certification (must obtain within six months of hire)
International Code Council Residential Building, Plumbing, Mechanical, and Electrical Inspector Certifications (desirable)
International Code Council Property Maintenance and Housing Inspector Certification (desirable)
International Code Council Zoning Inspector Certification (desirable)
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
Supervision of staff and activities.
Applicable state, federal and local ordinances, codes, laws, rules and regulations and legislative issues.
Investigative techniques as related to code enforcement.
Principles and practices of governmental code enforcement and compliance.
Principles of construction including: building, plumbing, mechanical and electrical.
Fire prevention techniques and concepts.
Law enforcement techniques pursuant to Penal Code 832 as applicable to issuing citations for code violations.
Basic National Pollutant Discharge Elimination System Permit requirements.
Budget development processes and procedures.
Project management techniques.
Principles, practices, and techniques of effective customer service and collaborative problem solving.
Human resources management.
City government organization and operations.
External governmental bodies and agencies related to area of assignment.
Skill in:
Planning, organizing, assigning, directing, reviewing and evaluating the work of staff.
Using tact, discretion, initiative and independent judgment within established guidelines.
Reading and interpreting building and zoning codes.
Reading and interpreting complex legal and technical writing.
Observing and analyzing code violations.
Selecting and motivating staff and providing for their training and professional development.
Interpreting laws and legislation.
Public speaking techniques.
Using tact, discretion, initiative and independent judgment within established guidelines.
Analyzing and resolving office administrative situations and problems.
Researching, compiling, and summarizing a variety of informational and statistical data and materials.
Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.
Applying logical thinking to solve problems or accomplish tasks; to understand, interpret and communicate complicated policies, procedures and protocols.
Communicating orally with internal staff, the public, and City and government officials in order to give and receive information in a courteous manner.
Using a computer and appropriate computer applications to perform the essential and important functions of the job.
Abilities:
Ability to communicate in English both orally and in writing at the appropriate level.
Ability to perform mathematical calculations at the appropriate level.
Ability to learn and follow City and departmental policies and procedures.
Ability to read and interpret documents such as operation and maintenance instructions, and procedure manuals.
Ability to establish and maintain effective working relationships with others.
Ability to analyze and resolve problems involving several variables.
While performing the essential functions of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and occasionally push, pull and/or lift up to 10 pounds.
Working Conditions:
Work is performed in a normal office environment and in the field where there may be extreme temperatures, exposure to the sun, dirt and/or dust.
The incumbent's working conditions are typically moderately quiet, but can be loud at some locations.
Working time may require irregular hours, various shifts, weekends, holidays and/or on-call status.
This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.
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