Job Abstract

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Reimbursement Account (HRA), Health Savings  Account (HSA), two dental plans, flexible spending

*eligibility requirements vary by position

**medical plans vary by location

Job Summary

Responsible for serving as support to the Asset Protection Supervisor to maintain workflow and count processes. Operating a forklift and working in tandem with all Inventory control team members to provide exceptional member shopping experience by conducting, organizing, and validating inventory counts, sorting damaged and RTV, reducing salvage, obtaining return authorizations from vendors and re-wrapping sellable merchandise. Works cross functionally within departments to complete related merchandise counts and inventory control responsibilities.

Team Members:

• Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures, and compliance.
• We strive for flawless execution and hold ourselves accountable.   
• Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate. 
• Ensure a safe and positive environment for our members and each other. 
• Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.

Members:

• Deliver service excellence through all points of contact.  
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards
  • Greet, Anticipate, Appreciate (GAA)
  • Fast, Friendly Full, Fresh, Clean

Club Standards: Work as a team to deliver GOLD club standards daily.

• Work with commitment and pride to deliver GOLD- Grand opening look daily
  • All items stocked and promotional plans executed
  • Maintain visible accurate signage
  • Clean and organized, inside and out

Know your Business:

• Understand how to access and read production and/or financial performance reporting for your department
• See the connection between consistent execution and the positive impact it can have on the business

Major Tasks, Responsibilities, and Key Accountabilities

• Provides members with prompt and courteous service and assistance.  Maintains high standards of safety, service, and sanitation for members and team members.
• Works with speed and accuracy to facilitate organized processes.  Accurately processes damaged or defective merchandise by following appropriate salvage, donation, vendor return, reverse logistic, hazardous waste and destroy procedures.
• Obtains return authorizations from vendors, processes vendor chargebacks, and packages and ships merchandise returns based on vendor return policies.
• Works proactively with department teams to track, plan, coordinate and execute department inventory counts control county cycles as prescribed by Home Office within assigned deadlines. 
• Follow count processes and procedures.
• Maintains the correct stock / inventory status for all damaged, defective, and returned merchandise.
• Assesses breakage logs associated with leaking, spoiled and broken merchandise and processes merchandise out of inventory.  Processes freezer and dairy damages.
• Understands the company’s community / donation programs and administers salvage and donation merchandise orders.
• Conduct daily club safety walks, escalate findings to Asset Control Inventory Supervisor
• Supports Inventory Control Count Team in executing count processing as assigned. 
• Review daily return reports, processes merchandise recalls, and processes tire and battery returns.
• Ensures that the AFS and release dates are followed.
• Ensures that the books are stocked, and that the execution of book returns are completed in partnership with the RICS.
• Processes the 945/948/950’s in partnership with the AP Specialist
• Re-wraps sellable merchandise using appropriate seal and shrink-wrap packaging guidelines.
• Ensures the department is organized and clean.  Follows established safety, filing organization, and lock-up standards.
• Completes and maintains necessary training and annual safety re-certifications to effectively operate a forklift
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Qualifications

• Must successfully complete required training and certification processes.
• Effective communication, interpersonal, and computer skills.
• Forklift experience preferred.
• At least 18 years of age.

Environmental Job Conditions

• Most of the time is spent moving about on hard surfaces. Frequently requires bending, climbing, crawling, pulling, reaching, stooping, and climbing ladders/step stools.
• Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Requires using a pallet jack to pull and push pallets.
• Exposure to both indoor and outdoor temperatures, as well as occasional exposure to extreme temperatures in freezers and coolers.
• Frequent exposure to hazardous material.