Xumo is looking for an experienced Lead UI/ UX Designer professional to join the Platform Systems & Services team, which serves as the integral backbone of processes and services supporting Xumo Enterprise and Xumo Play businesses. We manage critical systems, including our Content Management System (CMS), and support key stakeholders across various teams including Content Acquisition, Content Operations, Editorial, and Marketing together with partnership from Product & Engineering. As the Lead U... more details
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Xumo is looking for an experienced Lead UI/UX Designer professional to join the Platform Systems & Services team, which serves as the integral backbone of processes and services supporting Xumo Enterprise and Xumo Play businesses. We manage critical systems, including our Content Management System (CMS), and support key stakeholders across various teams including Content Acquisition, Content Operations, Editorial, and Marketing together with partnership from Product & Engineering. As the Lead UI/UX Designer, you will be responsible for leading the design efforts across our product portfolio, primarily focusing on the Content Management System, ensuring that our core platform tool is intuitive, engaging, and visually stunning. You will work closely with cross-functional teams to drive the design vision, from concept to execution, and deliver high-quality solutions that create intuitive, user-centric interfaces that delight our users and enhance their overall experience.
The ideal candidate is a well-rounded UI/UX Designer who strives to connect the dots between business needs, innovation, and best-in-class design. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback. Your obsession with human-centered design principles and your passion for product and service design makes you an invaluable resource on our project teams.
Comcast and Charter Communications will form a 50/50 joint venture that will bring our world-class Flex streaming platform, 4K streaming devices, voice remote and XClass TVs nationwide. You will want to join our innovative team, because together we will develop and offer consumers a next-generation streaming platform, with a world-class user experience and navigation and all the top apps, bringing more choice to the streaming marketplace. Comcast also will contribute XUMO to the joint venture, our free ad-supported service that currently delivers more than 200 unique streaming channels and features hundreds of free content choices.
Job Description
Core Responsibilities
- Specializes in user experience strategy and design, as well as front-end prototyping for web applications and other digital delivery platforms, helping drive the support and future development of various Comcast products and service across multiple platforms.
- Collaborates on and oversees the experience design across the product portfolio, including content development, user research, user-centered design processes, project leadership and user experience prototyping and development.
- Illustrates and communicates complex design solutions across uses cases by creating process flows, wireframes, prototypes, and high-fidelity mock-ups.
- Partners with Product and Engineering to identify requirements, use cases, and user journeys, and overall contributes to and guides the product vision.
- Leads a variety of web and new media projects for the company. Collaborates in special projects for the Company where there are additional needs for new media communication.
- Oversees efforts to expand and enhance the digital delivery channels of the company, improving the user experience for accessing current and future publications, outreach, research, data, special projects, speeches, education materials, multi-media content and other types of communications that support the mission of the company.
- Assesses a product's positioning and role within the online organization's sites, products and services. Develops and writes interaction and functional specifications.
- Reviews competing products and recommends design solutions that differentiate the organization's products from those of competitors.
- Develops new research and tests theories that lead to alternative, leading-edge design solutions.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Basic Qualifications
- Bachelor’s degree in technology related fields, such as Computer Science, Human-Computer Interaction, Information Systems, or related Design certification
- Minimum of five (5) years of experience in Product Design or UX
- Minimum of five (5) years of comprehensive knowledge and best practices for Interaction Design, Visual/UI Design, Information Architecture, User Experience Research, UX Writing, and Prototyping
- Ability to navigate ambiguity, and drive clarity that brings the user, technology, and business together through rigorous design thinking and human-centered design for evolving problem spaces
- A deep arsenal of design tools (Figma, InVision, Overflow.io, Sketch, Zeplin)
- Collaborative team player with excellent communication skills, conflict resolution, and negotiation skills
- Experience with modern web development frameworks (e.g. React/ReactJS)
- Experience working with distributed teams, across multiple time zones
- Experience in agile development/project methodologies
Preferred Qualifications
- Experience in Media & Entertainment or Technology development companies
- Experience with Content Management and/or Asset Management Systems
- Proficiency with Jira or similar product management
Additional Information:
- Position is office based in Philadelphia, PA or Irvine, CA-- 4 days/week & 1 day remote
- This position is not eligible for visa sponsorship. Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Compensation
Primary Location Pay Range: $133,330.63 - $199,995.95
Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relative Work Experience
7-10 Years
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
