Network Engineers at Riot are tasked with administration, implementation, and design of high performance networking systems to support our global player base. They seek to eliminate the need for human interaction with infrastructure by automating deployments, orchestration, management of physical and cloud based networking devices. As a Network Engineer at Riot, you're knowledgeable in how and when to use automation frameworks like Ansible or Salt, you understand the basic concepts of software programming, and readily use code to create tools to make it easier for Rioters to ship code!
As a Network Engineer II within Esports, you'll be part of a high-functioning team responsible for tackling all aspects of Riot Games' network infrastructure. You take advantage of automation tooling and processes in order to monitor network health, respond to events and eliminate the burden of repetitive tasks. A Network Engineer provides the highest level of operational support, triage, break/fix, and incident resolution - including response to critical issues, notifying customers of network issues and assessing and communicating business impact. As a Network Engineer, you will be tapped to be a resource to deliver important projects. Finally, you will maintain Riot's network infrastructure by providing both remote and onsite support through a 24 / 7 on-call rotation to ensure high levels of network uptime. You will report to the Manager, Network Engineering
Responsibilities:
- Analyzing, designing, configuring, and maintaining network infrastructure and application components
- Provide recommendations/solutions towards the positive evolution of Riot's networking infrastructure
- Respond to emergent events and final point of arbitration for problem resolution
- Be a resource on delivery critical projects
- Be an excellent partner and partner with 3rd party vendors for technical/strategic solutions
- Contribute to internal company Request for Comments (RFCs), including creation of new RFCs
- Utilize the development of automation tools and processes to monitor the health of the network, respond to events, and remove the burden of repetitive tasks
- Participate in On-Call rotation
Required Qualifications:
- 4+ years of experience as a Network Engineer
- Experience with routing that includes a high level experience with hands-on configuration and troubleshooting of related protocols. (e.g. IP, BGP, OSPF)
- Experience with switching that includes a high level experience with hands-on configuration and troubleshooting of related protocols. (e.g. LACP, MLAG, Ethernet, STP, EVPN/VXLAN)
- Network security (e.g. Firewalls, load balancer, traffic visibility, AAA)
- Remote access VPN technologies
- Network utilities (e.g. ICMP, Syslog, Traceoptions, Netflow, SNMP, Wireshark, etc)
- Wireless management, deployment, and protocols
Desired Qualifications:
- Working knowledge of Palo Alto, Aruba, Juniper and Arista technologies
- Working knowledge of remote VPN products, Pulse Connect Secure and Palo Alto Global Protect.
- 1+ years of experience with LibreNMS, New Relic, and Prometheus
- Scripting languages such as Python
- Automation frameworks such as Ansible
- 1+ years of experience working with DevOps and Agile/Scrum teams
- AWS networking
- B.S. in Computer Science, Engineering, or related discipline or equivalent degree plus experience.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Our Perks:
Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.
Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.
