· Point of contact for catering clientele; handles all incoming calls and accurate database maintenance while building strong Guest relations via phone.
· Works to support staff in developing, implementing and maintaining their strategic business plans.
· Responsible for helping create high visibility of Piada’s food and beverage offerings within the industry and the public arena.
· Meets or exceeds set market sales goals for catering
· Creates and upholds company Culture and Core Values while working with Team Members and Guests.
· Cultivates strong relationships and gains trust with Guests by having a vast knowledge of menu and catering offerings. Works to ensure each guest has a tailored experience.
· Builds catering business through referrals, online and in person networking and cold calling potential catering clients.
· Retains repeat business by conducting effective confirmation and follow-up communication with Guests.
· Understands and follows all company SOP’s, ensuring team is knowledgeable and accurate in SOP practices
· Maintains and manages your Markets scheduling needs to fit the needs of the guests, while adhering to the set labor expectations
Knowledge, Skills, & Abilities:
· Minimum 2-3 years of catering sales and operations experience with a proven track record of successfully managing multiple priorities in a fast-paced work environment.
· Projects professional manner and appearance at all times, and communicates effectively with Guests, restaurant staff and the general public.
· Has upbeat, positive, and energetic personality to engage and build clientele.
· Must be detail oriented and organized alongside a creative and innovative work style.
· Adept written, verbal and interpersonal communication skills.
· Solid financial and analytical skills with experience driving sales and profits.
· Handles high pressure job demands while maintaining composure and exhibiting sound judgment.
· Sets realistic objectives and goals and implements the necessary steps to achieve them.
· Strong knowledge of Microsoft Suite and sales database platforms.
· Competitive pay and bonus program
· Career and leadership development programs
· Free meals when you work
· Paid time off and holiday benefits
· Best in class health benefitsafter meeting eligibility requirements
· Tuition reimbursement program
We will give you the tools, ingredients and training you need to thrive and build a successful career!
The preceding job description has been designed to indicate the general nature and level of work performed by Team Members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of Team Members assigned to this job.
The Piada Group is committed to equal opportunity for all employees and applicants. We do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon the successful completion of a background check, as applicable and permissible by law.
